Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Michael Ashford, Cardiff
27 May 2023 07:36
'Simply superb sound special service'
After checking availability by phone I then placed order online and as expected item delivered next day within minutes of the two hour delivery window I.E. 08:22-10:22 actual delivery was 08:35
Flawless process from beginning to end!
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Trusted Customer
26 May 2023 18:57
'Heater shop okay product not'
This is a strange review because dealing with the heater shop was fine, but the Gledhill direct water heater I purchased leaked at the pressure point and one of the immersion heater points both installed by the manufacturer. I realise Heater shop didn't`t manufacture the cylinder but they sell it to me so have to bear some of the blame. I would not recommend a Gledhill for these reasons
Thank you for leaving a review on your experience.
We're sorry to hear there was an issue with your cylinder purchased via Heater shop.
If you require any assistance regarding the cylinder, please do not hesitate to contact our customer services team. They will be happy to contact Gledhill and help resolve the issue.
Trusted Customer
26 May 2023 18:24
The service was great and a fantastic product and easy to fit
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
25 May 2023 14:09
'Met all expectations.'
Website was easy to navigate. Purchase was.seamless. Delivery was fast and prompt.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Trusted Customer
25 May 2023 13:39
timely and great delivery right to my doorstep on the 3rd floor
Fantastic to hear, thank you very much for the really great review.
Gledhill Stainless ES Unvented 170 Litre Cylinder - Direct Connection
excellent product. no complaints at all
Trusted Customer
24 May 2023 07:42
'Excellent service'
Delivered next day.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Raymond Smith, Ammanford
19 May 2023 20:18
sent what I bought in good time and in good condition
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Creda Contour CEP100E - Panel Heater, 1000W
great product which I have used before
Trusted Customer
19 May 2023 19:22
'Great service'
I ordered my radiators on Wednesday and they were delivered on Friday
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
19 May 2023 07:51
'Continued great service!'
Excellent - ordered late afternoon and it was despatched the same day to their nominated courier.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Haverland RCTT8C - Smart Electric Radiator, 1200W
Expensive radiators (this was my second purchase) but they work brilliantly and are really easy to control via the Haverland mobile app.
MITESH CHOUHAN
19 May 2023 07:08
'Slick'
Rapid delivery, user friendly website and experience
Fantastic to hear, thank you very much for the really great review.