Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Huw Jones, Burry Port
18 May 2023 10:24
'Speedy service'
Really quick. Delivered day after order and at the beginning of the scheduled time. Thank you .
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Stiebel Eltron SN 5 SL GB Small Water Heater 5 Litre
Excellent service. Ordered one day and delivered the next. Very professional, thank you
Brian Morley
18 May 2023 09:41
had the product I wanted at a competitive price and was delivered the next morning as promised
Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for choosing Heater Shop.
Steph
18 May 2023 08:18
'Highly recommend'
Quick and easy ordering process. Continuous updates on the shipping progress. Fast delivery.
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
a Harrison, Colchester
18 May 2023 07:42
'New Dimplex heaters'
Easy to order, heaters turned up when promised
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Trusted Customer
18 May 2023 07:37
'Amazing service, Quick Delivery!'
I have ordered a number of Heaters from this website and each time the Delivery was quick and the product was exactly what we required- Great Service!
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
warren stroud
17 May 2023 07:52
'Excellent service, would use again, and recommend.'
First class!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
20mm XPS Premium Insulation Board 1200mm x 600mm
Faultless, no complaints.
COLIN KING
13 May 2023 09:26
'Excellent'
Excellent products and service. Incredibly fast delivery.
Fantastic to hear, thank you very much for the really great review.
Haverland RC12.8TT - Electric Radiator, 1800W
Great experience shopping with Heater Shop.
Trusted Customer
12 May 2023 13:11
Excellent and friendly service and i would recommend them to others.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Gledhill Replacyl Stainless Steel Vented Cylinder 900mm x 450mm - Indirect Connection 117 Litres
Excellent service very helpful
malcolm pascoe
11 May 2023 21:25
so easy to do online and then its at your door , just like that
Fantastic to hear, thank you very much for the really great review.
David Flynn
11 May 2023 10:44
Some problems (delays) with delivery. I appreciate this not a Heatershop issue but it did cause some problems for me.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Stiebel Eltron CK 20 2000W Trend LCD Quick Response Heater 275mm
Products are fine. Shame about the delivery!