Heater Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (6,064 reviews)

Ratings based on data collected by third party reviewing platform.

5		91%
4		8%
3		1%
2		0%
1		0%

Latest Heater Shop customer service reviews

Excellent

Evelyn Galilee
22 April 2023 18:21

Brilliant service,. knowledgeable staff with friendly service.
Easy to do business with.

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Stiebel Eltron CNS50 Trend - Wall Mounted Panel Heater, 500W

Purchase was easy, speedy delivery.
The product was just what I was looking for at a good price.

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Excellent

Trusted Customer
22 April 2023 14:03

'Very professional service'

fast response , knowledgeable and logistics very transparent.

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Creda TSRE100 1000W Storage Heater

much improved from previous model

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Creda TSRE150 1500W Storage Heater

a major step on from the previous model with flexible control

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Excellent

Colin Taylor
22 April 2023 13:07

Excellent item and service.

Fantastic to hear, thank you very much for the really great review.

Stiebel Eltron IW 229339 120 Quartz Heater

Solid item perfect for location I have in mind.

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Excellent

Trusted Customer
22 April 2023 11:07

Great service

Thank you for your positive feedback. We appreciate your business with us.

Good

James Sutton
22 April 2023 10:32

'No problems'

no problems

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.

Excellent

Trusted Customer
22 April 2023 08:04

Had what I required, despatched within minutes and delivered next day.
Invoice emailed, unlike Amazon where one has to login to retrieve.

Fantastic to hear, thank you very much for the really great review.

Excellent

Stephen Hunt
20 April 2023 13:10

Great delivery

Thank you for your positive comments about our service.

Excellent

Clive Wilson
19 April 2023 12:21

'Knowledgeable sales team couple with a prompt delivery service.'

Sophie in the Sales Team made the purchasing of this Haverland electric radiator very easy, from advice regarding the radiator through to a prompt next day delivery of it. Thanks.

We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.

Excellent

Trusted Customer
19 April 2023 11:32