Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
25 February 2023 08:54
'Excellent Service'
Ordered a Dimplex BR350 towel rail, received good advice over the phone. Ordered on line with free delivery which was next day however, this was not convenient was able to choose the day of delivery which was a great option. Was informed by email the day before that the item had been despatched. Arrived as per delivery schedule, I would have no hesitation in buying from the heater shop again, very good product, pricing and service.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Dimplex BR350C Chrome 350W Electric / 750W Water Ladder Towel Rail
Competitively priced towel rail with great customer service.
Paul Clarke
23 February 2023 10:08
'Easy site 2 navigate very fast response great product would recommend'
Everything well done 1 thing important is having a telephone and answering it all good
Thank you for your positive comments about our service.
Harmoni Lugo+ HS1540 - WiFi Electric Radiator, 1540W
Nice looking product works well
Trusted Customer
23 February 2023 09:17
Great choice, speedy next day delivery and support.
Thank you for your positive comments about our service.
Alan Harris
22 February 2023 17:09
Easy to order, fast delivery, no issues, thanks
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Dimplex PLX200E - Panel Heater - 2000W
Recently had it fitted, seems to be exactly what we were looking for, good heat, looks great. Thanks
Stu McFarlane
22 February 2023 12:30
'Website easy to navigate and competitive pricing.'
Easy to navigate website, competitive pricing, efficient service and prompt delivery.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Stiebel Eltron CK 20 2000W Trend LCD Quick Response Heater 275mm
Trusted brand and easy to install.
Ka Lung Ng
22 February 2023 11:26
Quick Delivery and perfect heater
Thank you for the 5 star rating
G E Properties
22 February 2023 07:39
excellent service and good response on telephone call .
Fantastic to hear, thank you very much for the really great review.
BenW, North Lincolnshire.
20 February 2023 13:44
'Great service and support.'
Great interaction, we had a heater damaged by the courier and they were extremely helpful in getting it replaced. Would highly recommend it.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Harmoni Duero+ HDP1500 - Wi-Fi Electric Radiator, 1500W
Great Product and works efficiently.
Trusted Customer
19 February 2023 10:11
'First class service'
We haven't fitted the heater we bought yet, but the service we received from Heater Shop was first class.
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
19 February 2023 07:20
'Good, rapid service'
Clear advice by phone. Very speedy dispatch and delivery. Good product.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Stiebel Eltron CK 20 2000W Trend LCD Quick Response Heater 275mm
Prompt, efficient service.