Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
19 January 2023 08:29
'Ordeing was simple & acknowleded quickl. Dispatch/delivery forecast.'
Excellent service in every respect.
Thank you for your positive feedback. We appreciate your business with us.
Hans Ribe
18 January 2023 20:05
I bought a radiator electric heater with Paypal. Unfortunately paypal failed even if I had corrected my new address. Unable to change on your website but the girls on the phone were outstanding. Very helpful.
Avoided a delivery to the old address and received a day late. WELL DONE GIRLS.
Thank you for your positive comments about our service.
Trusted Customer
18 January 2023 16:04
'Ease of purchase, next day delivery.'
Ease of purchase, next day delivery. Good price.
Thank you for the 5 star rating.
Dimplex XLE100 1000W Slimline Storage Heater
Comprehensive control panel. Does more than I thought.
Kevin Whitlock
18 January 2023 15:42
Fast and efficient replacement under warranty
Fantastic to hear, thank you very much for the really great review.
Harmoni Duero Touch HD1500T - Electric Radiator, 1500W
The first heater stopped working after a month, but was replaced quickly. The heater programs are effective and efficient.
Trusted Customer
18 January 2023 13:51
'Easy to order website. Prompt delivery. Great radiator.'
Does what it says on the tin.
Website easy to navigate. Delivery prompt. Radiator easy to install.
Bonus points - the radiator looks good and is keeping the room nice and cosy.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Dimplex Saletto LPP100E - Panel Heater, 1000W
Easy to use website. Prompt delivery.
Trusted Customer
18 January 2023 13:46
'Very happy with this company'
Excellent service. Item was exactly as described and arrived very quickly.
Fantastic to hear, thank you very much for the really great review.
Rointe AIR Remote Control - ACMI120
I purchased this remote because the instructions for the heater were too complicated, but this remote control is so simple to work and is easy to understand how to set things up on the heater.
gerald nottingham
18 January 2023 10:13
'Dimplex DXLWP400TiE7'
Ordered a Dimplex heater on a Sunday, received it on Tuesday. excellent service very fast delivery, would certainly order from them again. Thanks to them for a pleasant transaction.
Fantastic to hear, thank you very much for the really great review.
Dimplex DXLWP400Tie7 400W Slimline Low Wattage Panel Heater with Timer 600mm
This heater does what it says it does. It is used to heat our downstairs toilet and does that very well.
Trusted Customer
18 January 2023 09:06
'Great website...speedy friendly delivery..good communication'
Definitely recommend. Great personal service and communication. Efficient and friendly.
Thank you so much for taking the time to leave us a 5-star review.
Nik Trav
18 January 2023 08:10
'A+++'
Next working day delivery, fantastic service and a great price.
Thank you for the 5 star rating.
Trusted Customer
18 January 2023 07:47
'Fantastic Service.'
Great prices, excellent communication and prompt delivery. Nice to see items in stock.
Thank you for your positive comments about our service.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Economical and smart looking, very easy to install. Bought to match existing one in the house.