Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Kevin Pratt
10 January 2023 15:37
'Excellent'
Very helpful staff, with good knowledge of the range of products
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Stiebel Eltron CK 20 2000W Trend LCD Quick Response Heater 275mm
Nice and compact, and doesn't look unsightly.
Trusted Customer
10 January 2023 14:46
'Very prompt and delivery to heater location. Not many people do this .'
good scervice all round.
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Trusted Customer
9 January 2023 20:59
top notch,
Thank you for the 5 star rating.
Trusted Customer
9 January 2023 12:44
Very efficient service and fast delivery.
Thank you for the positive review of our service and fast delivery, it is greatly appreciated.
Haverland RC6TT - Electric Radiator, 750W
We have four of these Haverland heaters now and we are very pleased with them, they are efficient and look attractive too. This most recent purchase is a slightly upgraded model with a different layout on the control panel, and it's an improvement in clarity and ease of use, plus the background display is a quiet grey rather than the rather strident blue of the older model.
John Piggford
8 January 2023 14:29
Excellent next day service by Heater Shop and their courier DX Delivery.
Thank you for your positive feedback. We appreciate your business with us.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Great radiators very efficient and don't break the bank to run.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Great radiators very effective and don't break the bank to run.
Nick Booth
8 January 2023 09:22
'Great'
Super fast next day service and best price I could find. What's not to like!!
Thank you for your positive comments about our service.
Solar iBoost+ Solar Immersion Controller
Easy to install and works a treat only had it a couple of days and the rain has been teeming down so not had a proper test but certainly worked in the couple of gaps in the rain
Graeme Ramsay, Stratford upon Avon
7 January 2023 21:19
'A quick, easy and efficient service'
Wanted a basic, low-power heater for my loft to protect water tank and plumbing against icy weather. Easily found something suitable among wide choice of products on Heater Shop website. Placed order after 10 o'clock in the evening, Heater was delivered just before 6pm the next day - less than 24 hours. Excellent service.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Dimplex Coldwatcher MPH500 500W Multi Purpose Electric Heater
Does the job. Relatively inexpensive.
Trusted Customer
7 January 2023 14:19
'Happy, but help for the customer should be considered on delivery'
Good, easy to understand website. Easy to order via website, except for the choosing of delivery day which I couldn't get to work?? Could be my lack of skill! But there was a place to leave delivery instructions, so my delivery arrived on the date I requested. Having read reviews I knew that the delivery was going to be tricky because I would have to manhandle a big, heavy box - I don't know how that problem can be sorted for the consumer, but should be considered. Thank goodness for the lovely delivery driver who very kindly helped me when he saw me struggling - I am a lady pensioner. 10 STARS TO HIM FOR HIS KINDNESS!! AND MANY THANKS!!
Can't comment on the heater because the electrician can only come to install it in a couple of weeks.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Creda TSRE125 1250W Storage Heater
The heater works well. Personally I prefer the 'old fashioned type without the fan, because I worry that the running of the fan is going to cost more.
Trusted Customer
7 January 2023 13:32
Excellent service, ordered Thursday and delivered on Friday. Email notification of product in stock was a great idea to remind me. Will use again when required.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Solar iBoost+ Solar Immersion Controller
Anything that can help a Yorkshireman save money is a good idea.
ANNA, CAMBRIDGESHIRE
7 January 2023 13:03
'Quickly despatched'
Ordered two heaters and they were despatched within the hour, delivered the next day. Couldn’t ask for quicker service.
Fantastic to hear, thank you very much for the really great review.
Haverland RC4TT - Electric Radiator, 500W
Bought to replace old storage heaters. Look good and are efficient. Like how you can boost the heat for 2 hours if needed.
Haverland RC6TT - Electric Radiator, 750W
Already have the same heater. Bought to replace old storage heaters. Look good and efficient. Like how you can boost for 2 hours as needed.