Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Peter Maxwell Payne
7 January 2023 12:13
'Excellent service'
arrived in very good time, very prompt service
Thanks so much for sharing your experience with us. We hope to see you again soon.
Stiebel Eltron SHC 10 GB Unvented Small Water Heater 10 Litre
ideal purchase for job in hand
Adrian Freeman
7 January 2023 09:49
'Fair Deal'
Easy to order, delivered on the appropriate date - no issues
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Creda TSRE070 700W Storage Heater
On-line ordering was easy, chose a delivery date and it arrived in the morning. Can't ask for more than that
ROBERT GORING
7 January 2023 09:17
Quick service , Thanks
Thank you for the 5 star rating
Dimplex XLE150 1500W Slimline Storage Heater
Good as gold. Looks just as needed
Trusted Customer
7 January 2023 06:34
'Great service'
Purchased a new rad which had a problem after 18 months with the control panel. This was collected and replaced with new unit free of charge. Great service
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Harmoni Duero+ HDP1500 - Wi-Fi Electric Radiator, 1500W
Problem with control panel hopefully the free of charge replacement unit will last longer than 18 months.
Nigel Healey, Warrington
6 January 2023 09:05
'Excellent Service'
Delivery arrived on time and well packaged.
Great to hear, thank you for your 5 star review.
Geoff Green
6 January 2023 08:50
'First rate customer satisfaction'
Best price point, superb product details on the website, easy to navigate and rapid next day delivery. First of 5 Rointe radiators I need so I will definitely be buying the rest from Heater Shop, first class all round.
Thank you very much for your really fantastic 5 star review of our website and service, it is greatly appreciated.
Trusted Customer
6 January 2023 06:33
'Outstanding in all areas!'
Super efficient. Great price. Excellent product. Next day delivery. Can’t fault anything! Thank you
Thank you so much for your really lovely feedback.
Trusted Customer
5 January 2023 08:06
'Excellent service'
Very helpful on the phone, and prompt delivery
Thank you for your positive comments about our service.
Stiebel Eltron DHC-E 12 Set - 236448 (Single Phase) Compact Instantaneous Water Heater
Easy website and prompt delivery
Trusted Customer
5 January 2023 07:38
'Great service, very fast.'
I bought my heater online the first day after New year break and it was delivered next day as promised. And free delivery too, great service.
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
2 January 2023 09:18
'I'll be back.'
The Heater shop gave an excellent service. One just has to be patient and they will get it done.
Thank you Heater shop
Thank you for taking the time to leave such lovely and courteous comments, it is greatly appreciated.
High Performance Cell Pack - 047243
Was sceptical about what they said about this cell pack. It's all true . More controll over when and how the room is heated.
Dimplex Quantum QM125RF - Storage Heater Casing Only
Solid casing. Just what you would expect from Dimplex
Dimplex Quantum QM125RF - Wi-Fi Ready Storage Heater, 1250W
Keeps the heat in untill you need it.