Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 91% | |
4 | 8% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Heater Shop customer service reviews
Karen Tyreman
31 December 2022 12:42
'Excellent radiator and excellent service'
Very fast delivery at a very busy time of the year, well packaged and excellent radiator
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Harmoni Lugo Touch HS1540T - Electric Radiator, 1540W
Brilliant radiator, perfect for our Orangery
BERYL ANNE HUTCHINSON, WATFORD
30 December 2022 17:13
delivered very quickly and in the time stated. i asked for the parcel to be delivered next door and this was done.
Fantastic to hear, thank you very much for the really great review.
Dimplex FX20VE Downflow Heater
this was bought to replace the heater i had which had broken, I have replaced it with the same as it had years of use.
Trusted Customer
30 December 2022 15:13
'Great service'
Ordering and delivery as promised
Thank you for your positive feedback. We appreciate your business with us.
Dimplex PLX100E - Panel Heater - 1000W
Good looking effective heater, easy to instal.
Dimplex PLX150E - Panel Heater - 1500W
Good looking effective heater, easy to instal.
Leslie Roberts
30 December 2022 14:12
Delivered on time
Thank you for your positive comments about our service.
Rointe DIW1210RAD - D Series - Electric Radiator, White, 1210W, 11 Elements
Very good service and product
Mark South
30 December 2022 10:32
'Prompt, efficient service'
Speedy, efficient service
Fantastic to hear, thank you very much for the really great review.
David Brown
30 December 2022 09:54
Quick and efficient
Thank you for your positive comments about our service.
Trusted Customer
30 December 2022 09:08
The service from Heater Shop was A1 delivery was for the 4th Jan but arrived on the 29th Dec very good indeed.Would recommend to any one looking for a stylish looking radiator with great service.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Creda CAR150 Aluminium Electric Radiator - 1500W
Very stylish radiator easy controls cant fault them.
Trusted Customer
30 December 2022 08:32
'Excellent!'
Easy to order on line and delivered even earlier than expected. Would recommend them to others. Thank you.
Thank you for your positive feedback. We appreciate your business with us
karen lambert
29 December 2022 21:09
'Would recommend'
Excellent service very efficient
Fantastic to hear, thank you very much for the really great review.
Rointe Kyros Short KRI1100RADC3 1100W Conservatory Electric Radiator 1010mm 11 Elements
Stylish radiator for any room
Laura V
27 December 2022 21:46
'Wonderful contact and delivery'
The delivery was super speedy and the product was delivered efficiently. The contact I had via email and over the phone was flawless and I was in the know about the product arrival and had an answer to all of my questions.
I have since had the product installed and so far it is working well, so fingers crossed!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dimplex Quantum QM150RF - Wi-Fi Ready Storage Heater, 1500W
So far the installation went well and it has been working for almost a week. Still trying to figure out the best settings and to connect it to the Wifi which has not been as straightforward of a process as I would have hoped - once that is done I am hoping it will all go swimmingly for the foreseeable future