Heater Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (6,053 reviews)

Ratings based on data collected by third party reviewing platform.

5		91%
4		8%
3		1%
2		0%
1		0%

Latest Heater Shop customer service reviews

Excellent

DEREK WADLEY, Cheltenham
8 December 2023 23:37

'Commendable Company'

A genuine, effective and efficient Company with considerate staff in very respectable premises to which I returned the initial oversized heater..Many thanks for the immediate response to my self imposed mistake, the smaller model ( HAVERLAND Simple 10 Radiator ) fits a treat, looks good and so far, is a heat treat, especially having the manual control facility .. kind regards .. Derek and Kath ( old fogeys )

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.

Haverland Simply-10 White Electric Radiator, 1500W, 10 Elements

Good so far has its only been installed for a week and we haven't had severe cold weather as yet !!

View product

Excellent

Eric Orrell
8 December 2023 14:22

'Great product'

Great service. Quick dispatch, slow delivery (not heater shop's fault)

Thank you so much for your positive rating for your recent purchase from Heater Shop.

Elnur Gabarron G-Control Hub for WIFI Control

We are not computer savvy, but managed the setup quite easily. We got the control as we couldn't see the display on one of our heaters. Now all is good.

View product

Excellent

Sharon Eyers
8 December 2023 08:58

'I have Haverland before and they heat the rooms well.'

Quick to deliver and when I changed delivery time they were accommodating

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.

Haverland Simply-10 White Electric Radiator, 1500W, 10 Elements

Reasonable price and easy to put on the wall.

View product

Good

Trusted Customer
8 December 2023 08:38

Great price speedy next day delivery works a treat no problems.

We are incredibly grateful that you took the time out to leave us a 4-Star review.

Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

great price and speedy next day delivery.

View product

Excellent

Robert Roberts
7 December 2023 09:30

'Highly recommend'

Excellent service would buy again

Fantastic to hear, thank you very much for the really great review.

Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements

Does what it says on the tin

View product

Excellent

Trusted Customer
7 December 2023 09:28

'Good company to deal with'

Speedy delivery

Thank you for your positive feedback. We appreciate your business with us.

Excellent

Linda Levy
7 December 2023 08:45

Very easy and quick service. Heater is great just as specified. Will definitely be ordering again as need another heater won't buy any where else.

Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.

Excellent

Trevor Durrant, Abbots Langley
7 December 2023 08:43

'Nothing more to add'

Excellent response when I realized that I had ordered the wrong heater on line. A telephone call enabled this to be cancelled and the correct heater then ordered.

We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.

Excellent

Karl Robinson, Leeds
7 December 2023 08:03