Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Paulene Connelly
1 November 2023 22:19
'Dimplex Tubular Heater'
It was so easy to order this heater ,I was kept informed about delivery it arrived well packaged within the time frame given
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Dimplex ECOT6FT Thermostatic Tubular Heater 6ft
Lovely slim tubular heater great quality and terrific heat from it ,we wanted it for extra heat in a conservatory and this heat is ideal well pleased with purchase and price
Keith Stones
1 November 2023 17:19
'All as expected.'
Easy website, rapid delivery,excellent product.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
10mm Premium Thermal Substrate Insulation Board PCS Delta Board 1200mm x 600mm
Just the job. Prompt delivery
Trusted Customer
1 November 2023 15:01
'Delivered exactly as stated'
I would recommend them
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Electrorad Aeroflow Castors (Optional)
Very easy to fit and work perfectly
Trusted Customer
1 November 2023 14:08
'I would use them again - no problem.'
Price and delivery = Excellent.
Telephone contact and advice = Excellent.
Delayed initial delivery date = not so good.
Thank you for taking the time to leave us a review on your purchase from us. We appreciate your feedback regarding the delivery date.
Trusted Customer
30 October 2023 16:07
'Good price and fast delivery'
Needed a replacement wall heater and this one simply fitted back onto the wall where the old model had been 14 years old. Very straightforward easy to purchase the right size and model and fast delivery at a reasonable price.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Haverland RC6TT - Electric Radiator, 750W
Plugged it in and it was ready to go - control panel easy to use and set up.
Andrew Walmsley
28 October 2023 12:58
Very quick delivery, great service
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
28 October 2023 09:56
'The best ever. Easy to work no mess.'
This is the 7th heater I now have,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
24 October 2023 08:34
Sales staff were helpful and the whole process was quick and efficient
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Dimplex Quantum QM070RF - Wi-Fi Ready Storage Heater, 700W
The staff I spoke to over the phone were helpful and the ordering process was simple and quick. The heaters are installed but they are not being used as yet so cannot comment on them, but have used Dlmplex heaters before, so feel confident they will be good.
Kevin Huck, Skegness
22 October 2023 17:03
'Great Company with great products and service'
Just bought three Harmoni Lugo+ radiators for my Studio / Gym.
Second time I've bought this product from the Heater shop and always pleased with the price, order procedure and prompt delivery as well as the great products.
Well done.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Harmoni Lugo+ HS0880 - Wi-Fi Electric Radiator, 880W
Efficient, good looking radiators, easy to install and operate.
Trusted Customer
14 October 2023 12:26
Easy ordering, quick delivery and great product……can’t recommend them enough. Have ordered from them before and they never disappoint.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.