Haverland RC13BL 1500W Electric Conservatory Heater 1170mm 13 Elements

HAD A FAULT , BUT REOCED NEXT DAY .
NO ISSUES JUST SENY REPLACEMENT

This heater was recommended and we are pleased with it. It fits under the conservatory window sill. The installation instructions were vague and the template initially confusing. The person fitting it was puzzled too. I wondered why the arrows were on the template then spotted little dots to push out and those were where to mark the wall and put the brackets on the wall.

Good value for money and looks good provides the heat we needed so we can get more use out of our conservatory

Impressive control system, well built and works well

Easy to install, program was reasonably easy to sort out and it works fine. We are pleased with our purchase

Really efficient heaters that also look nice.

Very good product, very happy

The thermostat is making a "tac" sound which Haverland say is normal - it may be on the newer RC11BL model, but the previous version RC12B (I have 3 of them) and all my Rointe rads are completely silent. Not suitable for bedrooms or if you simply enjoy silence. This intrusive noise is the main reason my rating, esp. since their previous model didn't have that issue.
The instructions are minimalistic and in part misleading: you cannot insert the wall screw at step 3 if you’ve inserted the security screw as shown at step 2. Haverland advised to mount the security screw afterwards. A bit of text, better diagrams and quality control on the instructions is needed.
The control is decent – not nearly as good as Rointe, and critically it misses internet connectivity for remote control – but functional in a traditional kind of way.
Otherwise the mounting guide is correct and the overall quality of the radiator is excellent – except for the major issue with the noisy thermostat highlighted above.

Excellent product. Well designed and very effective. Control panel menu is a little confusing but fine once mastered.

Radiator excellent once I read the instructions completely as the small screen was in Spanish. Needed better fixingd. Radiator is excellent heats up quickly. Would definitely buy again