01473 276686Open 8:00am-5:00pm Mon to Fri

01473 276686Sales advice & customer services

Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
Sun:
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
Closed
Closed
Online contact us formCreate return request
0 ItemsTotal £0.00Total £0.00
Your shopping basket is empty

Heater Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (6,050 reviews)

Ratings based on data collected by third party reviewing platform.

5
91%
4
8%
3
1%
2
0%
1
0%

Latest Heater Shop customer service reviews

Sort by
Show per page
Page 16 of 605
Excellent

Trusted Customer
4 October 2024 14:30

QUICK

Thanks so much for sharing your experience with us. We hope to see you again soon.

Excellent

Trusted Customer
4 October 2024 14:17

'Brilliant service'

Brilliant service. Easy to navigate website with plenty of information to make an informed decision. Delivered right on time. Will definitely buy from Heater Shop again.

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.

Excellent

Trusted Customer
3 October 2024 16:07

'Effortless experience with ordering, payment through PayPal and delivery.'

Easy to order line. Customer services excellent regarding delivery restrictions to my property. Messages were relayed to delivery service with no problems

It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!

Excellent

Graham Rolland, Hindhead
2 October 2024 18:35

'Great product and great service'

Great website, easy to follow and delivered as promised and expected

The team here at Heater Shop is thrilled to receive such a great rating, thank you.

Ordering was super easy and I picked my delivery day, the product arrived undamaged in the box and was also super easy to install and get working. I am definitely not handy around the home and am happy when I hang a picture straight but the heater comes with easy to follow guides and it took me 10 minutes to drill the holes and get the radiator up and working

It's great to hear you are happy with the new Rointe Kyros heater. Thank you for taking the time to leave a great review on the item.

View product

Excellent

Trusted Customer
2 October 2024 15:52

'First class help and service.'

My delivery was missing some parts.
I spoke to Emily who is arranging for them to be sent to me.
She was very helpful.
Excellent service
Many thanks
Ian

It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!

Excellent

Trusted Customer
2 October 2024 09:27

'Excellent'

Excellent service from the telephone sales order desk… speedy next delivery too

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Excellent

Trusted Customer
1 October 2024 10:50

'Another great purchase and excellent service'

Excellent as usual - used before, quick, efficient, good communication

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!

Excellent

Trusted Customer
1 October 2024 08:50

'Good.'

I can't comment on my recent purchase, as I have not yet received it, however on previous purchases I have had good service from the Heater shop.

It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!

Excellent

Trusted Customer
30 September 2024 13:17

'Quality'

Excellent fast service.

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Excellent

Trusted Customer
30 September 2024 11:04

'Quick delivery'

Quick delivery, as promised.

Thank you so much for taking the time to leave us a 5-star review.