Heater Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (6,050 reviews)

Ratings based on data collected by third party reviewing platform.

5		91%
4		8%
3		1%
2		0%
1		0%

Latest Heater Shop customer service reviews

Excellent

Gail Whitworth
11 October 2024 20:42

Excellent next day delivery

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.

Excellent

Trusted Customer
11 October 2024 17:14

Delivered safely and quickly

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Excellent

Trusted Customer
11 October 2024 16:10

Excellent

Trusted Customer
11 October 2024 12:41

'Lovely heater'

Brought heater online. Delivered on time.

Thanks so much for sharing your experience with us. We hope to see you again soon.

Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements

Looks really good in the bathroom. Heats up fast and easy to use controls.

Thank you so much for taking the time to leave us a 5-star review on the Rointe Kyros.

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Excellent

James, Winchester
11 October 2024 10:47

'Hamoni radiator ?'

Ordered Sunday, arrived Wednesday. Easy to order, most radiator shops seem to make the selection process far more complicated than it needs to be. They did ring to say delivery was delayed by a day. Well packaged & arrived undamaged which is good for a large heavy item.

Harmoni Ebro HS050B 500W White Electric Towel Rail

Delivery was delayed by 1 day for some reason. Radiator was for a bathroom in a flat so wanted the thermostat & timer functions. Quality item, well packaged. Fitting template made drilling holes simple, the fixings not the best quality. User instructions are not easy to follow but got there eventually .

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Excellent

Trusted Customer
11 October 2024 09:37

'Rointe heater purchase.'

Excellent price and very quickly delivered. Box was crushed one end but product insider was fine.

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
All of our products are checked prior to leaving our Warehouse. I can only imagine any damage occurred in transit. Please accept our apologies for the inconvenience. If there are any issues with the product, please contact us on ‘01473 276686’ or ‘sales@heatershop.co.uk’.

Rointe KRI1430RAD3 - Kyros - Electric Radiator, 1430W, 13 Elements

We now have a warm lounge. Very good product apart from the menu system which is awful! We bought wheels for it as we have no wall space just yet but want it on, and it warms the place to a treat. Will be ordering more, but will think hard about wireless as that may be easier to set. Fire now just using automatic setting so on all day at whatever temperature I set because I work from home, so not too much setting up to do, but even as an IT person I find it painful to set. 1 star off just for menu system.

Thank you for the detailed product review of your new Rointe Kyros electric radiator. We appreciate you sharing your thoughts with us and the heating community.

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Excellent

Graham Wild, Manchester
10 October 2024 22:46