Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Peter R, Grantham
24 September 2024 14:03
'Over Door Infra Red Heater'
Prompt delivery
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Stiebel Eltron IW 229339 120 Quartz Heater
I have only just installed two of these heaters, but having tested them, they appear to work very well indeed. They are User-Friendly, very well-made, and heat up quickly. I have no doubt that they will do exactly what they say 'on the tin'.
We are incredibly grateful that you took the time out to leave us a 5-Star review. We hope the product suits your requirements well.
Linda Croker, Chelmsford
23 September 2024 21:12
'Great product'
Excellent
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Creda TSRE100 1000W Storage Heater
Trusted Customer
21 September 2024 21:11
Very good thanks.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
21 September 2024 18:05
excellent. - item as promised in excellent condition
Thank you so much for taking the time to leave us a 5-star review.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Arrived - as promised by the heater shop.
packaging in. good condition - radiator in perfect. condition.
The radiator was easy to hang on the wall with the template provided about 30 mins.
comes with a plug - plugged into socket. and came on strait away enabling me to. set the temperature - came out hot within about 10 mins - undistinguishabl from a standard rad other than the plug.
The Rointe - looks really impressive
We really appreciate you taking the time to leave a great review on your new Rointe Kyros.
Your review means a lot to us and lets us know we’re on the right track.
Trusted Customer
21 September 2024 11:46
Quick and efficient
Thank you for your 5 star review. We will share this with the team to let them know how we are doing.
Sidney Middleton, Shetland
20 September 2024 11:02
Perfect thanks
Thank you for the 5 star rating.
Rointe DIW0770RAD - D Series - Electric Radiator, White, 770W, 7 Elements
The heater shop dispatched very quickly. Ordered on Sunday received on Thursday in shetland, as quickly as was physically possible. Would buy from them again no problem
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Trusted Customer
17 September 2024 10:39
'5 Stars+++'
A Big THANK YOU to Tasha for the best costumer service ever, 5 stars is not enough for her professionalism and dedication helping me out and sorted my order.
I hope this company knows and appreciate what valuable employees like Tasha they have.
And I cannot forget to say thank you to Alex and Dean from the sales team.
I recommend Heater Shop 101%
Thank you very much for your kind words about our staff and service. We're very grateful for you taking the time to share your thoughts. Your review means a lot to us and lets us know we’re on the right track.
Amy Cullen, Wirral
17 September 2024 09:21
'Fab rad'
Product arrived earlier than expected in perfect condition. Best price I could find. First time I've purchased from heater shop and I can highly recommend ?
Trusted Customer
16 September 2024 17:55
Excellent
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
16 September 2024 08:44
Excellent first class company and service I have purchased 4 times from the Heater Shop now and have received a great service every time their prices have always been very very competitive and the customer service is excellent.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!