Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Julie Gordge, Holmfirth
17 June 2024 10:25
'No issues. A great business to deal with.'
Very fast and efficient. The delivery was sooner than we'd expected.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Matthew hamill
16 June 2024 11:32
.
Thank you for the 5-star review.
Haverland GEO-DRY 600 Dry Stone Electric Radiator with WiFi
Trusted Customer
14 June 2024 09:45
'5* service, highly recommend!'
User freindly website, efficient communication via email, tracking shared the day before dispatch and it arrived next day with all instructions followed.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Creda Contour CEP200E - Panel Heater, 2000W
Heater arrived next day and was well packaged! Instillation took about 20 minutes, the mounting bracket was easy to attach to the wall and wiring it up to the mains spur was simple.
Tested the heater and its functions, instruction manual is clear and has pictures/diagrams of the digital controlls which I found helpfull.
This won’t be used until the colder months but it looks stylish compared to the old storage heater.
Would highly recomend, am likely to purchase again during my renovation.
Thank you so much for the detailed product review. We're glad you're happy with your new heater and it looks great!
Trusted Customer
13 June 2024 18:05
The web site was quiet easy to use although the payment section was a little bit harder, delivery was excellent next day as promised
Thank you for leaving us a 4 star review. We appreciate you taking the time to share your thoughts.
JOHN CHARLWOOD, Cambridgeshire
12 June 2024 14:40
'Solar iboost and buddy.'
The service was excellent, from ordering the products and delivery was fast arriving next day, bonus option free delivery.
Fantastic to hear, thank you very much for taking the time to leave us a 5 star review.
Solar iBoost+ Buddy Display
Service was fantastic, easy to order arrived next day when stated with a bonus free delivery, Easy to pair with the iboost+ main unit, display clear and plenty of information, nice size plus easier than going upstairs into the airing cupboard to find out what's happening.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Trusted Customer
12 June 2024 11:36
'Compact Air purifier with remote control'
Great customer service and care. Email them on few occasions when delivery status. They response quickly and taken care of the issue.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Prem-I-Air EH0312 Hepa Air Purifier with Ioniser and Remote Control
Compact and useful, and has Ionizer. It comes with remote control. The display
is informative. At low speed, the fan noise is acceptable. It also has acompartment to put a small can of fragrance of your choice.
Thank you for leaving a detailed review on the Air purifier! We're happy to hear you like the product.
stuart jewell
12 June 2024 10:57
superb
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Stiebel Eltron DEM 3 Set Instantaneous Unvented Water Heater
great part and great service/delivery
We're pleased to hear you're happy with the new water heater!
Trusted Customer
12 June 2024 08:29
'Great business'
Fast and good service
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
Great product and great service
Thank you for your positive feedback. We appreciate your business with us.
Trusted Customer
11 June 2024 20:31
'Great electric heater'
Excellent as usual. Customer Services are really helpful too. Goods packaged well and good value for money
Thank you for your kind comments about our service. We'll pass on your lovely comments to the customer service team.
Harmoni Lugo Touch HS1540T - Electric Radiator, 1540W
Excellent customer service from The Heater Shop. Arrived a day late, but not their fault, courier service was rubbish, box damaged, but luckily heater was still OK. Fitted and working in an hour. Had a few of these heaters and they are really neat and efficient too
We appreciate your understanding on the delivery delay. We're glad to hear your new heater is installed and working well!
Thank you for sharing with us.
Satwinder Dhiman
11 June 2024 18:11
'Expensive but good quality'
Excellent service
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.