Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
8 July 2024 20:21
Very prompt delivery. Will use again.
Fantastic to hear, thank you very much for the really great review.
Ash Awan
8 July 2024 08:37
'Rointe towel rail'
Easy to find products and purchase process is nice and easy, next day delivery.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Rointe Kyros KTI050SEC 300W Chrome Electric Towel Rail 1300mm
Good product from Rointe, looks good in the bathroom. Service from Heatershop is excellent with next day delivery.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Paul Needham, Loughborough
8 July 2024 07:57
Always first class. Nothing to much trouble. Very nice people to deal with.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
High Performance Cell Pack - 047243
Have dealt with heater shop for a number of years. They have always been very helpful and knowledgeable. Customer service is excellent.
Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Warren Kitchin, Somerset
7 July 2024 10:29
Good service!
We're glad to hear you're happy with your recent Heater Shop order experience.
Stiebel Eltron IW 229339 120 Quartz Heater
Nice looking heater. Bit fiddly to install but shouldn't be a problem to most DIY'ers. Great service from the Heater Shop!
Thank you for sharing your feedback on your new Stiebel Eltron Quartz heater. We're glad you're happy with it.
Trusted Customer
6 July 2024 14:19
Couldn't fault their service and product delivery.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Bob Cooke, Salisbury
5 July 2024 14:36
'Just the jolly job!'
I think I mentioned before that the service was excellent... prompt and courteous etc.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Gledhill Replacyl Stainless Steel Vented Cylinder 1200mm x 450mm - Indirect Connection, 162 Litres
Genuine product at affordable price delivered promptly by a courteous delivery driver. What more could you want? Just the jolly job!
It's great to hear you're happy with the new Gledhill Cylinder. Thank you for taking the time to leave a great review.
Alan, Brandon
5 July 2024 05:05
'No need to look elsewhere'
Have been using the Heater Shop for many years now and they are my go to for Electrical Heating needs.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Stiebel Eltron DCE-X 6/8 Premium - 238158 (Single Phase) Instantaneous Water Heater 4i Technology
Very impressed with this instantaneous water heater from SE, particularly if like us who are now all electric running our house on Solar Power and not pumping CO2 up into the atmosphere, it covers 2 taps (bathroom basin and kitchen sink, perfect if you are looking just for some warm water to wash your hands with in Winter.
Thank you for leaving a product review for your new Stiebel Eltron water heater. We're glad you're happy with the unit.
Stephen Peak, Bude Cornwall
4 July 2024 06:32
'Copper cylinder indirect'
Very good, quick delivery
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
mark kitchen, stockport
3 July 2024 07:43
'Storage heater supplier'
Very good customer service, the delivery was before time and all goods were in very good condition. Easy to order on line apart from adding notes to the order , the drive needs to read about delivery access.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
We will pass your feedback on to the relevant team regarding the delivery comments.
Creda TSRE150 1500W Storage Heater
Trusted Customer
2 July 2024 18:12
'Great firm to deal with'
Excellent service.
Quick delivery
Lovely heaters
Great price
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.