Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Marceina Saloojee, London
10 September 2023 15:29
Very happy with service
Thank you for the great review! We can’t wait to have you back with Heater Shop.
Don Hodge, Chesham
9 September 2023 10:06
'Incredible service'
I placed an order late Wednesday afternoon and to my amazement and gratitude my goods were delivered on site the following morning.
Absolutely delighted with the service I received.
Will definitely use this company again.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
D Tansley
9 September 2023 09:36
Everything they did was very efficient, very helpful, polite, and a pleasure to deal with. Would recommend them
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Elnur PROSSH208 Wi-Fi Compatible Smart Storage Heater
It fits the purpose needed
MR R W BAKER, Portsmouth
9 September 2023 08:29
'Best service'
The best. I've used them several times. order arrived the next morning as usual.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Dimplex Q-Rad QRAD200RF - Electric Radiator, 2000W
I've gradually installed in several rooms in a property I own,
Looking forward to completing all rooms and then buing the wifi hub.
Kate Willis
9 September 2023 07:35
Flawless ⭐️⭐️⭐️⭐️⭐️
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
8 September 2023 18:36
'Turned up on time'
Yes I would
Thank you very much for leaving us a 5 star review.
Gledhill Replacyl Stainless Steel Vented Cylinder 900mm x 450mm - Indirect Connection 117 Litres
No problems at all satisfied at the moment
Trusted Customer
8 September 2023 10:44
'Quick service'
Quick service. I cannot give 5 stars at moment as I have not fitted the heater as yet, so do not know how well it will perform in use.
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Tony Sardo
8 September 2023 07:37
'Excellent customer service….makes all the difference when buying online'
Excellent & professional. I had a fault with a new patio heater which was dealt with immediately by sending a replacement on next day delivery.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Haverland PH-21 Electric Patio Heater with Remote Control
Works perfectly and customer service excellent..
David Lawson
5 September 2023 20:07
Excellent, and very quick delivery. thank you.
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
george mcqueen
4 September 2023 12:29
VERY PROFESSIONAL
The team here at Heater Shop is thrilled to receive such a great rating, thank you.