Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Emma Rogers, Oxfordshire
14 September 2023 07:29
'Amazing A* Service at its best!!!'
From use of website, information provided, point of order to delivery the service has been amazing. Ordered Monday evening and delivered Wednesday. Excellent updates on my order. Just got to wait for our electrician to come and remove our 30 year old storage heaters and connect these replacements. Can’t wait to use these great heaters, have them at work so know they are a fantastic product. Opted for the Wi-Fi option too, looks fairly straightforward to setup the hub and insert the modules. Thank You A* Service at its best.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
John, Ramsgate
13 September 2023 09:04
Quick service good price, prompt delivery with tracking.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Stiebel Eltron DCE-X 10/12 Premium - 238159 (Single Phase) Instantaneous Water Heater 4i Technology
Good value. Easy install and instructions.
andrew
13 September 2023 07:23
'Quick delivery'
Very quick delivery. Ordered and was delivered the next day. Slight mix up with payment was very quickly sorted with a quick phone call with good service.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Graham Worswick, Essex
12 September 2023 11:08
Great service very efficient ?
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Gledhill Envirofoam Copper Vented 900mm x 400mm 10M WH Direct Cylinder - 96L
Great service very efficient
Joanne van Basten
12 September 2023 10:43
'Excellent service all round'
Received goods very quickly and well packed. The experience was very straightforward...exactly everything a customer wants.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Prem-I-Air EH0312 Hepa Air Purifier with Ioniser and Remote Control
Really pleased with the two Air Purifiers. I have one in my front room and one in my bedroom, and they have really improved the air quality, especially noticeable with the ambient dust & pollen ...no more coughing or sneezing!
Trusted Customer
12 September 2023 09:38
'Quick and responsive'
Yes I would recommend highly
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Gledhill Stainless ES Unvented 90 Litre Cylinder - Direct Connection
Great deal on the cylinder
Artemis Prodromou
12 September 2023 07:21
'Excellent service. Next day delivery.'
A trusted company. Addressessd my concern by replacing radiator valves that had some damage on them ( maufacture fault so not retailers fault)
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Marceina Saloojee, London
10 September 2023 15:29
Very happy with service
Thank you for the great review! We can’t wait to have you back with Heater Shop.
Don Hodge, Chesham
9 September 2023 10:06
'Incredible service'
I placed an order late Wednesday afternoon and to my amazement and gratitude my goods were delivered on site the following morning.
Absolutely delighted with the service I received.
Will definitely use this company again.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
D Tansley
9 September 2023 09:36
Everything they did was very efficient, very helpful, polite, and a pleasure to deal with. Would recommend them
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Elnur PROSSH208 Wi-Fi Compatible Smart Storage Heater
It fits the purpose needed