Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
26 July 2023 18:47
'Very happy customer'
Excellent service, arrived promptly
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Electrorad Digi-Line DE30DX200 2000W Double Conservatory Electric Radiator 2000mm
Very nice looking and heats up well.
Trusted Customer
26 July 2023 07:55
'Ordersd Sunday delivered Tuesday on standard delivery… brilliant!'
Splendid delivery
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
26 July 2023 07:10
Excellent service. Easy to order, arrived quickly and at the time stated it would be..
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Dimplex DXFF30TSN Portable Fan Heater 3kW
Very pleased with the Dimplex heater. and expect to use it often.
Alan Westlake
25 July 2023 07:08
Great service, easy to use and fast delivery
Thanks for your kind words about our products and services. We’re very grateful for customers like you.
Solar iBoost+ Solar Immersion Controller
Very easy to fit , did exactly what was expected
Trusted Customer
21 July 2023 08:48
'Pretty good service'
Easy to use website.
Delivery was quick.
Price wasn't the cheapest (Toolstation had it a lot cheaper but none in stock in my local area)
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Stiebel Eltron DHC-E 12 Set - 236448 (Single Phase) Compact Instantaneous Water Heater
Not installed yet but the reviews of the product seem to be good
Trusted Customer
21 July 2023 08:10
'Helpful staff. Open about delivery times.'
Staff helpful and managed our expectations, regarding delivery times, honestly.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Solar iBoost+ Buddy Display
The Solar iboost+ and buddy were simple to install and do exactly what we require.
Solar iBoost+ Solar Immersion Controller
The solar iboost + and buddy are doing exactly what we required.
Trusted Customer
21 July 2023 07:50
Great product easy to install
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Solar iBoost+ Solar Immersion Controller
Works well saving energy and giving free hot water
Solar iBoost+ Buddy Display
Makes it easy to control with the control unit in the loft with the water tank
Andrzej Pyka
21 July 2023 07:30
'Best cylinders'
Customer service is great. Delivery prompt and price good. What else do you need?
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Kim Crocker, Rustington W Sussex
20 July 2023 14:58
'Excellent all round'
Easy website, trouble free delivery. 1 pack of bricks was damaged but replaced within 24 hours. Excellent customer service.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Neil Barrass
19 July 2023 19:08
'Great Service'
The units arrived as promised in a suitably small vehicle as requested and Heater Shop responded quickly to a follow up question
We are incredibly grateful that you took the time out to leave us a 5-Star review.