Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Wendy Hull, Maidstone
3 August 2023 18:51
'Excellent'
Excellent service. Ordered late Monday evening received Wednesday morning. Very well packed
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Jeffrey Coumbe
3 August 2023 13:24
'Excellent Service'
Ordered 5 storage heaters on a Monday and they arrived the next day as promised. Their website is excellent and easy to use. Plenty of choice of heaters. Their customer service on the phone was excellent.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Dimplex Quantum QM150RF - Wi-Fi Ready Storage Heater, 1500W
Good modern storage heater
Dimplex Quantum QM125RF - Wi-Fi Ready Storage Heater, 1250W
Good modern storage heater
Dimplex Quantum QM100RF - Wi-Fi Ready Storage Heater, 1000W
Good modern storage heater
Dimplex Quantum QM050RF - Wi-Fi Ready Storage Heater, 500W
Good modern storage heater
Trusted Customer
3 August 2023 11:27
'Small but powerful and efficient, although won't use properly until winter'
Very pleased with the service. Heater was despatched quickly and good communication from Heater Shop and the delivery service they used.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Vida Lyne
3 August 2023 08:24
prompt service, item arrived in good condition and on time.
Fantastic to hear, thank you very much for the really great review.
John Wildish
3 August 2023 08:10
Great service great delivery items arrived as advertised
Thanks so much for sharing your experience with us. We hope to see you again soon.
Martin Urwick
2 August 2023 09:29
2nd purchase, all excellent again, and delivered within 24 hours.
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Andrew Whitaker
2 August 2023 08:44
V efficient
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Gary Wilme
2 August 2023 08:24
Great easy online service with a quick free delivery
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
Solar iBoost+ Solar Immersion Controller
Easy install and worked straight away very please
Brian Denton
28 July 2023 07:46
Fantastic service - delivered within 18 hrs of ordering. Well packed and everything complete in the package.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Solar iBoost+ Solar Immersion Controller
Only 3 stars because not yet installed
Trusted Customer
27 July 2023 08:26
Great service
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.