Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
David archbold
10 August 2023 08:51
best price, delivered incredivbly quickly
Thanks so much for sharing your experience with us. We hope to see you again soon.
Mr J Miller, Somerset
9 August 2023 20:12
'Excellent service 5*'
Prompt deliveries, well packed, very helpful customer service, excellent service all round
Recommended 5*
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
PAMELA FRANKLAND, DARLINGTON
8 August 2023 19:26
'Excellent Service and prices'
ORDERED TWO STORAGE HEATERS.AND DELIVERED WITHIN 1 WORKING DAY. EXCELLENT.SERVICE, DELIVERY AND PRICES.
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Creda TSRE100 1000W Storage Heater
ORDERED 2 AS REPLACEMENTS FOR OLDER CREDA MODELS.
Creda TSRE125 1250W Storage Heater
Fitted and look.great - Will be a big improvement on old heaters in the winter months.
Trusted Customer
8 August 2023 17:30
'Perfectly satisfied'
Pre purchase advice readily available over the phone. Heater arrived promptly and undamaged.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Steven H, Tonbridge, Kent.
8 August 2023 08:39
'Good spare solar management devices (iboost+ andiboost+Buddy.'
The iboost +buddy was purchased to monitor and use to controls the hot water boost, using solar energy. Product helps us manage our spare solar energy. This item was delivered on time, well package. The parcel force service and tracing app work as I would have expected . Happy customer
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Solar iBoost+ Buddy Display
Does what I expected simple to use.
Roger Wilkinson
6 August 2023 15:11
'Have now bought three heaters in two years from Heater Shop.'
Already have one from last year though it had to be mended by Dimplex engineer Overall quick reliable service though delivery notice time could be better.
Thank you for your review. We will share this with the team to let them know how we are doing.
Dimplex XLE100 1000W Slimline Storage Heater
Like this heater when working, first one had to be mended hope these two don't.
Toni Carter
5 August 2023 12:57
Very fast efficient service
Fantastic to hear, thank you very much for the really great review.
Solar iBoost+ Solar Immersion Controller
Very good quality product
Trusted Customer
4 August 2023 16:17
'My Solar iBoost unit was ordered and delivered in less than 24 hours.'
Would recommend purchasing products form this company.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Xia Zhu
4 August 2023 08:12
Excellent service, efficient! My original purchase was out of stock and the staff provided an upgraded one at no extra cost.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Trusted Customer
4 August 2023 07:16
'Great service'
Great service, quick delivery
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!