Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
M Spencer, West Sussex
28 June 2023 09:13
'“simply Outstanding”'
Brilliant Web site very informative and well laid out, excellent communication from placing the order to confirming its delivery and above all very good pricing.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Stiebel Eltron DHB-E 18/21/24 - 203866 Set (Three Phase) Touch Instantaneous Water Heater 3i technology
As expected brilliant item well made and does the job you want it to do.
Trusted Customer
28 June 2023 08:08
Fast delivery
Thank you for the 5 star rating.
Anthony Brindley
26 June 2023 16:21
'Excellent Customer Service'
Transaction through from ordering through to delivery was excellent as was customer service
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Creda TSRE150 1500W Storage Heater
Purchasing experience was very thorough and helpful
Trusted Customer
24 June 2023 08:35
'Unbeatable'
Brilliant speedy service, unbeatable prompt delivery, competitive price and excellent product
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Beverley Talbot
24 June 2023 08:24
Great product, great price & arrived within their stated time frame. Would order again & highly recommend them to others
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Prem-I-Air EH0312 Hepa Air Purifier with Ioniser and Remote Control
Good value, great price & free postage
Tom Wong, HONG KONG
24 June 2023 07:23
Quick response.
Thank you so much for your positive rating for your recent purchase from Heater Shop.
DEVIreg Smart Electric Programmable Thermostat - Polar White
Quick response and arrange prompt delivery.
Trusted Customer
24 June 2023 07:09
'Excellent'
Excellent service and great product. I would choose this company again
Easy website and great customer service
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Chad Hooper
22 June 2023 15:15
'Great company, highly recommended'
Great service as always. Great price for product on a next day delivery, which arrived when it should have done.
Can't ask for more!
I've used them a few times now, and will continue to do so when the need arises.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Haverland TAC 12000 BTU Portable Air Conditioning Unit - With WiFi
This is a really good product, and I'm really pleased with it. A couple of minor points, but not enough to knock any stars off.
The window kit is great for sliding windows, but not really any good for hinged windows, and the hose could have done with being a bit longer (it was 1.5metres, I needed 2metres) since my opener is quite high up. But, for most people this should be absolutely fine.
Connecting to WiFi was a bit of a faff, but mainly because the instructions didn't quite match up with the app.
On the subject of the app, I would recommend using the Tuya Smart Life app rather than the slightly cut down, white labelled version of the app that they recommend you use - especially if you have other smart products that are in the Tuya/Smart Life eco system.
Trusted Customer
22 June 2023 07:57
'What a great service without problems they provide ??'
Absolute the best service a company can provide, thanks ??
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Haverland RC10TT - Electric Radiator, 1250W
craig allum
21 June 2023 17:15
Fast service good quality item
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Prem-I-Air EH0312 Hepa Air Purifier with Ioniser and Remote Control
Good value for money.....