Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Mohammad Namavar, Aberdeen
21 June 2023 07:28
'Great Service'
The service was great. 5 minutes after placing the order, I received an email that it was shipped. I thought that cannot be true. However, I received the goods next day. So pleased with their service
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dimplex XLE125 1250W Slimline Storage Heater
I have used this heaters before and will continue to use them until manufacturer change their product.
Ze Ostojic
21 June 2023 07:15
Fast delivery and good product
Fantastic to hear, thank you very much for the really great review.
Haverland IGLU-9 - 3-in-1 Portable Air Conditioning Unit, 9000 BTU
fast delivery and good product
PETER TALBOT
20 June 2023 07:28
'Best Customer Service.'
I have purchased heaters and a portable A/C unit from the heater shop. First class service and prompt delivery.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Haverland IGLU-7 - 3-in-1 Portable Air Conditioning Unit, 7000 BTU
Very easy to set up and does the job.
Trusted Customer
14 June 2023 14:35
'Very quick and reliable'
very quick delivery excellent products would highly recommend
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Jason Lawes
14 June 2023 10:07
'Product arrived as described , next day delivery , a good service'
A good efficient service
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Stiebel Eltron DCE-S 6/8 Plus - 238153 (Single Phase) Instantaneous Water Heater 3i Technology
A good product easy to install
Robert Barraclough
14 June 2023 09:53
'Would recommend'
web site was easy to brows through,
delivered on time
not put it down yet but looks good quality
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
13 June 2023 16:37
'Delivery prompt'
Delivered promptly
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Stiebel Eltron CNS300 Trend - Wall Mounted Panel Heater, 3000W
Have bought previously for rental property and highly rated
Stiebel Eltron CNS250 Trend - Wall Mounted Panel Heater, 2500W
Excellent value and good quality already have purchased same previously
Royston Walters, Weston super Mare
10 June 2023 11:54
'First Class'
Best possible service. Prompt and efficient. Thank you.
Fantastic to hear, thank you very much for the really great review.
Solar iBoost+ Solar Immersion Controller
Unit not yet installed, no data.
Martin Glover
10 June 2023 07:16
First-class
Thank you for your positive comments about our service.
Reina Modal TRV Corner Chrome with Lockshield
Excellent service and product
Reina Elisa RND-ES510 Chrome Towel Rail 500mm x 1000mm
Excellent service would use again
Peter Phillips
9 June 2023 12:11
Ordered on line easy pezee , delivery spot on , I would use again
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.