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Heater Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (6,062 reviews)

Ratings based on data collected by third party reviewing platform.

5
91%
4
8%
3
1%
2
0%
1
0%

Latest Heater Shop customer service reviews

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Page 59 of 607
Excellent

Trusted Customer
4 June 2023 07:58

'Great service'

Great price, good communication, and goods arrived earlier than expected
Great service

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Good

Peter Cowley
3 June 2023 23:04

'Shop good but carrier a bit careless.'

Good products at a decent price. I had no problem at all with an iBoost a few weeks ago. This item, an iBoost Buddy, arrived in damaged packaging but the product was well protected and not damaged.

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Solar iBoost+ Buddy Display

A useful remote display and boost button if your iBoost is not easily accessible. The quality of the buttons is poor for the price and the lcd display is clearest when viewed looking slightly downwards.

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Excellent

Roger Platt, Camborne Cornwall
3 June 2023 14:09

'Excellent service , heaters arrived 24hrs later !'

Very good service and price 100%

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Very good value ! Would recommend!

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Excellent

Peter Carroll
3 June 2023 10:52

Excellent service with next day delivery

Thank you for your positive comments about our service.

Excellent service and next day delivery

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Excellent

A&E Heating, Bedworth
2 June 2023 21:37

'Best shop on the internet'

Great service. Ordered a few times from them in the past never had an issue. Will order definitely again.

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Best website will order again and definitely recommend

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Excellent

John Paine
2 June 2023 21:27

1st class service from making sure I was ordering the right item for our use to the super fast delivery service

Fantastic to hear, thank you very much for the really great review.

Excellent

Stephen Wright
2 June 2023 19:06

'Happy ?'

Easy website, plenty of information on the heater and a very smooth transaction. Delivery smooth as. All good?

We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.

Excellent

Michael Tyrrell, Gainsborough
1 June 2023 07:53

Quick service and very reasonable price

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Not easy to use, messy, took longer to clean up than place.
I should have used dried kiln sand.

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Excellent

Trusted Customer
31 May 2023 07:32

'Quick efficient delivery'

Competitive price and delivery exactly as described. All communication clear and concise. Courier delivery within informed 2 hour window.

Fantastic to hear, thank you very much for the really great review.

Replacement for faulty iBoost - so far working perfectly - early days - last unit lasted 6 years after solar system installation.

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Excellent

Shaun Kelly
27 May 2023 09:28

A very reasonable price for this particular item a very satisfied customer.

Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.

A very reasonable price for this particular item a very satisfied customer.

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