Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
6 December 2015 10:40
'Quick delivery. Good information on the product on the website. Will use company again.'
Quick delivery. Good information on the product on the website. Will use company again.
Thank you for taking the time to leave us positive feedback and we will definitely look forward to assisting you in the future.
Hannah Boother
Customer Service Manager
Rointe DIW0990RAD - D Series - Electric Radiator, White, 990W, 9 Elements
Trusted Customer
6 December 2015 10:25
'Very efficient service and heater arrived following day'
very efficient service and heater arrived following day
We really appreciate great feedback, for both our service and for our products.
The Rointe Kyros series is a particularly good radiator series and we are glad that you think so too.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1600RAD2 1600W Electric Radiator 1340mm 15 Elements
Excellent product. Already have two. This is my third Rointe heater
Trusted Customer
6 December 2015 08:56
'First class service'
First class service
Thank you for your positive review, we appreciate it very much.
Hannah Boother
Customer Service Manager
Haverland RC8TT - Electric Radiator, 1000W
Trusted Customer
5 December 2015 17:47
'Very good service, efficient delivery and would recommend to friends and family.'
Very good service, efficient delivery and would recommend to friends and family.
Thank you for your positive review.
We very much appreciate any recommendations and will endeavor to continue to provide a high level of service for all of our customers.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0330RAD2 330W Electric Radiator 350mm 3 Elements
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Rointe AIR Remote Control - ACMI120
Trusted Customer
5 December 2015 14:51
'First class service delivery on time will use again'
First class service delivery on time will use again
Thank you for your positive feedback. We very much look forward to assisting you in the future.
Hannah Boother
Customer Service Manager
Haverland RC12TT - Electric Radiator, 1500W
Look great easy to fit going to order two more when I've saved my pennies
Trusted Customer
5 December 2015 08:48
'Great service from Heater Shop items as described and with us next day as promised'
Great service from Heater Shop items as described and with us next day as promised
Thank you very much for your feedback.
We are really pleased that you are happy with your new Haverland radiator.
If you need any further assistance in the future, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Haverland RC12TT - Electric Radiator, 1500W
Quick and easy to install and up and running in minutes. Very impressed how they hold the rooms temperature.
Haverland RC6TT - Electric Radiator, 750W
Great service from Heater Shop item with us next day as promised
Trusted Customer
5 December 2015 08:29
'Website easy to use, delivery fast.'
Website easy to use, delivery fast.
Thank you for your comments.
If you need any assistance in the future please contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Trusted Customer
4 December 2015 17:36
'The first and second radiators supplied were unfortunately damaged, the customer service team were extremely…'
The first and second radiators supplied were unfortunately damaged, the customer service team were extremely helpful and very professional in sorting these issues out for me, as well as being apologetic. The speed of delivery is second to none.
Thank you for taking the time to leave us positive feedback.
We are really pleased that we were able to ensure that the unfortunate damage to your radiators were sorted efficiently for you. Thank you for your understanding and we very much look forward to assisting you with any future enquiries.
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
Now installed and fits well onto our low wall, it is very effective.
Trusted Customer
3 December 2015 12:26
'Great value and quick delivery'
Great value and quick delivery
Thank you for your review.
We are pleased that we were able to offer great value and quick delivery for you.
The Haverland RC4TT Designer electric radiator is a fantastic radiator and we are happy that you are so pleased with it.
If you need any further assistance in the future, please contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Haverland RC4TT - Electric Radiator, 500W
Nice looking and does the job. Timer easy to use and very handy plus you can opt for manual without disturbing your settings.
Trusted Customer
1 December 2015 18:25
'Very efficient service'
Very efficient service
Thank you very much for your positive feedback.
Please contact us if you have any questions or queries at all, or if you need any assistance in the future.
Hannah Boother
Customer Service Manager
Rointe AIR Remote Control - ACMI120
Saves a lot of time when changing settings
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements