Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
9 December 2015 10:47
'Good service, fast delivery.'
Good service, fast delivery.
Thank you for your comments.
The Elnur RF14E Digital Inertia radiator is a really great electric radiator, we are glad that you are enjoying it.
Hannah Boother
Customer Service Manager
Elnur RF14E 2000W Digital Inertia Electric Radiator 1215mm 14 Elements
Great product, keeping us very warm.
Trusted Customer
8 December 2015 16:18
'Well happy'
well happy
Thank you for your lovely comments. We are really pleased that you are happy with both our service and your new radiator.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1430RAD2 1430W Electric Radiator 1180mm 13 Elements
well happy
Rointe Kyros KRI1600RAD2 1600W Electric Radiator 1340mm 15 Elements
well happy
Trusted Customer
8 December 2015 10:11
'Very prompt delivery.'
Very prompt delivery.
Thank you for you comments, they are very much appreciated. Please let us know if we can help at any time in the future.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1600RAD2 1600W Electric Radiator 1340mm 15 Elements
Perfect for our apartment
Trusted Customer
8 December 2015 09:11
'Exellent customer device cannot fault it.'
exellent customer device cannot fault it.
Thank you very much for your positive feedback. As a company who strives to offer a high level of customer service your comments are very much appreciated. Please feel free to contact us if you need any help or advice in the future.
Hannah Boother
Customer Service Manager
Elnur RF14E 2000W Digital Inertia Electric Radiator 1215mm 14 Elements
good product does what is advertised, the only down side was fitting instructions very vague,nothing a call to supplier didn't fix.
Trusted Customer
8 December 2015 07:09
'Good service, but why advertise goods on your website when you don't have them for…'
Good service, but why advertise goods on your website when you don't have them for sale?
Thank you for your comments.
Unfortunately items sometimes do go out of stock, and on these rare occasions we will always offer an alternative product of equivalent quality or better. If you are unhappy with this after ordering online, we will always offer to cancel the order prior to debiting your payment card.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Trusted Customer
7 December 2015 18:15
'Helpful and friendly'
Helpful and friendly
Thank you for your review, we genuinely do try to offer a high level of customer service so your comments are very much appreciated. Please feel free to contact us if you need any help or advice at any time in the future.
Hannah Boother
Customer Service Manager
Haverland RC8A - Electric Radiator, 1000W
Trusted Customer
7 December 2015 10:06
'Fast service and competitive pricing.'
Fast service and competitive pricing.
Thank you for your review.
We are glad that we have been able to impress you with our pricing, service and product!
If you need any further assistance please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Demista 230V Heated Mirror Demister Pad 785mm x 524mm
great product
Trusted Customer
6 December 2015 21:30
'Very pleased and spot on time delivery thank you'
Very pleased and spot on time delivery thank you
Thank you for your feedback.
If you need any further assistance ensuring that you get the most out of your radiator, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
very pleased with my radiator it has made such a difference to the conservatory
Trusted Customer
6 December 2015 15:32
'100 service and gray prices'
100 service and gray prices
Thank you for your feedback. If you need any further assistance or advice in the future, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
As used by Porsche silverstone customer toilets
Rointe AIR Remote Control - ACMI120
Easy way to control units
Trusted Customer
6 December 2015 13:34
'Great service. Prompt delivery.'
Great service. Prompt delivery.
Thank you for your review.
If you require any assistance with your warranty registration, or have any queries, please contact us on 01473 276686
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Only just fitted seems ok. WARRANTY REGISTRATION SEEMS CUMBERSOME!