Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
13 December 2015 15:44
'No issues at all. Quick delivery'
No issues at all. Quick delivery
Thank you for your comments. It is always good to hear that everything that we have put in place for a swift and efficient service is appreciated by our customers.
Hannah Boother
Customer Service Manager
Elnur RF6E 750W Digital Inertia Electric Radiator 575mm 6 Elements
Elnur RF8E 1000W Digital Inertia Electric Radiator 735mm 8 Elements
Trusted Customer
13 December 2015 14:21
'The first heater was damaged, heater shop reacted quickly though I had to wait a…'
The first heater was damaged, heater shop reacted quickly though I had to wait a few more days
Thank you for your comments.
We are very sorry about the unexpected damage and are very pleased that you are happy with our swift reaction to the problem.
The Haverland conservatory radiator that you have bought is a really great radiator and if you need any advice how to maximise the potential savings, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
Only had this product a short time, hoping my electric bills will not sore
Trusted Customer
13 December 2015 12:25
'Amazingly fast'
amazingly fast
Thank you, we appreciate you taking the time to leave positive feedback. Our logistics team continuously work hard to ensure that all goods go out on time, including our free next day delivery service items.
Hannah Boother
Customer Service Manager
Elnur PH-125T - Panel Heater, 1250W
best price paid
Trusted Customer
13 December 2015 12:04
'Super service'
Super service
Thank you for taking the time to write your kind comments.
I am glad that we made purchasing your lovely new radiator a good experience.
If you need any further advice in the future, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Elnur RF12E 1500W Digital Inertia Electric Radiator 1055mm 12 Elements
Perfect kitchen feels warm again feels like home
Trusted Customer
13 December 2015 10:33
'Top quality heaters i would reccomend'
Top quality heaters i would reccomend
Thank you for your review. We ensure that all heaters supplied are of quality and we are very pleased that you are happy with your purchase.
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
Delivered as promised and im over the moon with the heat generated
Trusted Customer
12 December 2015 13:54
'Very helpful service and advice. Next day delivery.'
Very helpful service and advice. Next day delivery.
We appreciate you taking the time to leave your feedback and glad you enjoyed the buying experience. Please do not hesitate to contact us for help or advice in the future.
Hannah Boother
Customer Service Manager
Trusted Customer
12 December 2015 08:55
'Very good prompt device and delivery'
Very good prompt device and delivery
We appreciate your positive comments, thank you.
Hannah Boother
Customer Service Manager
Trusted Customer
11 December 2015 15:31
'Service excellent. Delivery first class. Thank you.'
Service excellent. Delivery first class. Thank you.
We appreciate you taking the time to leave your valuable feedback and glad that you are pleased with your new conservatory heater.
Please do not hesitate to contact us for help or advice in the future.
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
Product very classy. Looks good and works very well.No problems at all. Delivery first class. Thank you.
Trusted Customer
11 December 2015 12:22
'Very good service. Many thanks'
Very good service. Many thanks
Thank you for your positive feedback. We aim to maintain our excellent service and customer care at all times.
Hannah Boother
Customer Service Manager
Elnur PH-125T - Panel Heater, 1250W
Exactly what we wanted.
Trusted Customer
11 December 2015 09:32
'Speedy delivery, when promised.'
Speedy delivery, when promised.
Thank you for taking the time to write a review.
Our free next day delivery service is very popular and thanks to our logistics team we are able to live up to our promises.
Please contact us again if you need any assistance or advice in the future.
Hannah Boother
Customer Service Manager
Haverland RC12TT - Electric Radiator, 1500W
they look great