Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
21 November 2015 10:07
'Overnight delivery .Well packaged arrived safely.'
Overnight delivery .Well packaged arrived safely.
Thank you for your positive comments.
Please contact us again if you need any further help or assistance in the future.
Hannah Boother
Customer Service Manager
Haverland RC8A - Electric Radiator, 1000W
Easy to fix to wall with good template for holes.Item is quite heavy ..over19k.
Not used enough yet to comment on energy costs.
Trusted Customer
20 November 2015 10:17
'Spot on. Delivered when they said that they would. Packaging good, no faults. This is…'
Spot on. Delivered when they said that they would. Packaging good, no faults. This is our second order from them and their service seems consistent.
Thank you for your great comments.
We appreciate your repeat custom and value it very much.
We look forward to any future help that we may be able to offer you.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
This is our second radiator because our first one did a really good job.
Trusted Customer
20 November 2015 09:47
'Excellent service, good price, timely delivery'
excellent service, good price, timely delivery
Thank you very much for reviewing us as excellent and your positive comments.
Tracey Morgan
Customer Service Manager
Rointe Kyros KRI1600RAD2 1600W Electric Radiator 1340mm 15 Elements
Trusted Customer
20 November 2015 09:32
'Fast delivery, good price.'
Fast delivery, good price.
Thank you very much for your feedback. The Haverland RCTT is certainly a great choice as an alternative to storage heaters.
Tracey Morgan
Customer Service Manager
Haverland RC10TT - Electric Radiator, 1250W
Best alternative to storage.
Trusted Customer
20 November 2015 08:53
'Item in stock and delivered promptly'
Item in stock and delivered promptly
Thank you very much for your great review on the Demista Heated Mirror Pads. People are always interested in the outcome of our products when looking at different options.
Customer Service Manager
Demista 230V Heated Mirror Demister Pad 584mm x 274mm
We've put this demister above the basin behind a mirror that we've tiled in. Gives a decent size clear area of mirror with no condensation for easy shaving/viewing.
Trusted Customer
19 November 2015 08:17
'Excellent service thanks'
Excellent service thanks
Thank you for taking the time to review the Rointe Kyros Electric Radiator.
Tracey Morgan
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Excellent
Rointe Kyros KTI050SEB2 500W White Electric Towel Rail 1300mm
Excellent
Trusted Customer
17 November 2015 21:29
'Service was really good, radiators delivered next day as promised. For my application i did…'
Service was really good, radiators delivered next day as promised. For my application i did find that the heatershop online calculator appeared to oversize the radiators. I compared with other online calculators and the actual manufacturers tables in the brochure which all calculated lower power, so i went for the slightly lower power models. Glad i did because they have more than enough heat for my rooms. Appreciate that calculations can only be approximate and better to be oversized, but if i had gone for unit that was estimated would have been oversized.
Thank you for taking the time to review the Elnur RFE.
Customer Service Manager
Elnur RF6E 750W Digital Inertia Electric Radiator 575mm 6 Elements
Elnur RF12E 1500W Digital Inertia Electric Radiator 1055mm 12 Elements
Trusted Customer
16 November 2015 18:15
'Ordered on ffriday 6th November arrived on9 th thanh you'
Ordered on ffriday 6th November arrived on9 th thanh you
That's great, thank you for your review.
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Nice and compact Stylish for our lounge
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Great for our bedrooms all heaters through out heat into the rooms
Trusted Customer
15 November 2015 17:40
'I was very impressed with the service by phone and then the speed of delivery.'
I was very impressed with the service by phone and then the speed of delivery.
Thank you for your feedback, it is always appreciated when the comments are as positive as yours.
Customer Service Manager
Trusted Customer
15 November 2015 13:28
'Great service and comunication with clients.'
Great service and comunication with clients.
Thank you very much!
Customer Service Manager
Rointe DIW0550RAD - D Series - Electric Radiator, White, 550W, 5 Elements
TOP CLASS!!!!
Rointe DIW0330RAD - D Series - Electric Radiator, White, 330W, 3 Elements
TOP CLASS!!!!