Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
15 November 2015 08:31
'Excellent'
Excellent
Thank you for review of the Elnur RFE Digital Inertia Radiator, we appreciate you taking the time to leave your feedback.
Customer Service Manager
Elnur RF10E 1250W Digital Inertia Electric Radiator 895mm 10 Elements
Very efficient heater
Trusted Customer
14 November 2015 21:15
'Excellent service. Ordered on the Tuesdsy arrived the day after.'
Excellent service. Ordered on the Tuesdsy arrived the day after.
The Haverland Conservatory Electric Radiator is an excellent choice, thank you for your positive review.
Tracey Morgan
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
Very modern.
Haverland RC6E - Electric Radiator, 750W
Trusted Customer
14 November 2015 16:41
'Brilliant service'
Brilliant service
Fantastic, thank you for your kind words and we look forward to assisting in the future.
Tracey Morgan
Customer Service Manager
Elnur RF6E 750W Digital Inertia Electric Radiator 575mm 6 Elements
Arrived on time and now working. This is the second one installed to replace nsh and i shall be purchasing a third early next year. Thank you
Trusted Customer
14 November 2015 16:33
'Superb no worries, first class.'
superb no worries, first class.
Thank you very much for review of the Rointe Delta Ultimate Digital Electric Radiator, it really is a great radiator.
Tracey Morgan
Customer Service Manager
Rointe DIW0990RAD - D Series - Electric Radiator, White, 990W, 9 Elements
great.
Trusted Customer
13 November 2015 18:53
'Very helpful when i needed advice. prompt efficient service.'
very helpful when i needed advice. prompt efficient service.
Fantastic, thank you for your review.
Tracey Morgan
Customer Service Manager
Haverland RC12A 1500W 1067mm Designer Electric Radiator
have only installed and turned it on today - scoring it as 'good' in anticipation .....!
Trusted Customer
13 November 2015 15:01
'Excellent company would highly recommend'
Excellent company would highly recommend
Thank you very much for your fantastic feedback and high recommendation, we are very grateful of the excellent review.
Customer Service Manager
Haverland RC6TT - Electric Radiator, 750W
Haverland RC4TT - Electric Radiator, 500W
Trusted Customer
12 November 2015 17:18
'Excellent good communication'
excellent good communication
Thank you for reviewing the Haverland XTAL Electric Radiator as excellent. They are very easy to install, stylish looking and are a very popular range.
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
good looking rads
Haverland XTAL4B 400W 1090mm White Designer Electric Towel Rail Radiator
good looking rad, easy to install
Trusted Customer
12 November 2015 08:22
'Despite not being in stock, my heater eventually arrived and I was treated with courtesy…'
Despite not being in stock, my heater eventually arrived and I was treated with courtesy when discussing my purchase.
Thank you for your review.
If you would like one of our technical team to assist you at all, please give us a call and we will be happy to help.
Tracey Morgan
Customer Service Manager
Elnur RX6E - Thermal Electric Radiator, 750W
It has not been fully used yet as weather very mild however the instructions are incredibly difficult to understand, even my electrician found them complicated with strange terminology to set it. Two pages explaining how to operate it. Hopefully in time I will get used to it.
Trusted Customer
11 November 2015 06:30
'Efficient and helpful staff. Heater delivered very quickly'
efficient and helpful staff. Heater delivered very quickly
That's fantastic, thank you very much for your great review.
Tracey Morgan
Customer Service Manager
Trusted Customer
10 November 2015 17:34
'It would be useful if out of stock or obsolete product where removed form the…'
It would be useful if out of stock or obsolete product where removed form the website
Thanks you very much for your feedback, would you please tell me the product that you tried to order and I will of course ensure the product is correctly represented.
Many Thanks for your Business
Customer Service Manager
Paul Frost
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements