Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
9 November 2015 12:38
'Quick,efficient'
quick,efficient
Thank you for reviewing us as excellent we appreciate it very much.
Customer Service Manager
Elnur RF4E 500W Digital Inertia Electric Radiator 415mm 4 Elements
purchased before ,excellent
Elnur RF6E 750W Digital Inertia Electric Radiator 575mm 6 Elements
Trusted Customer
8 November 2015 22:13
'Heater was delivered one day later than planned, but no problems.'
Heater was delivered one day later than planned, but no problems.
Thank you for taking the time to review us and we are very pleased that you are so happy with your new Rointe Kyros 550W Electric Radiator.
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
I have the heaters already and am very happy with them.
Trusted Customer
8 November 2015 18:07
'Fast delivery. Great communication.'
Fast delivery. Great communication.
Thank you for your great feedback for the Rointe Kyros Electric Radiator. It is certainly a fantastic radiator for style, efficiency and ease of use.
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Lovely heaters. Quick heat if need be also fairly economical if timer and heat setting used wisely.
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Rointe Kyros KRI0330RAD2 330W Electric Radiator 350mm 3 Elements
Rointe Kyros KTI075SEB2 750W White Electric Towel Rail 1700mm
Trusted Customer
8 November 2015 14:10
'Good service and quick delivery'
good service and quick delivery
Thank you for taking the time to review us as excellent.
Customer Service Manager
Elnur PH-125T - Panel Heater, 1250W
good heater
Trusted Customer
8 November 2015 12:40
'Excellent service, the heater I ordered had sold out, i got a call to explain…'
Excellent service, the heater I ordered had sold out, i got a call to explain this and was offered another type of heater same output. Posted out and arrived exactly when they said it would. Excellent service from delivery to completion.
Thank you very much for reviewing us as excellent for both service and product. The Rointe Kyros is a fantastic upgrade of the old Rointe K Series and a great alternative to the replacement of old storage heaters significantly reducing heating costs.
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Excellent. I already have several of the Rointe K series having taken out my old storage heaters. This one is pretty much the same and works really well. The heaters are far more controllable than my old heaters and so far my costs have spiralled so really happy.
Trusted Customer
8 November 2015 12:11
'Excellent product and communications'
Excellent product and communications
Thank you for your review , we appreciate you taking the time to review us.
Customer Service Manager
Trusted Customer
8 November 2015 08:33
'Quick and efficient'
Quick and efficient
Thank you for taking the time to leave great feedback, we appreciate it very much.
Customer Service Manager
Trusted Customer
8 November 2015 08:18
'Totally satisfied......delivery quick and on time'
Totally satisfied......delivery quick and on time
Thank you for your fantastic review and rating both our service and product as excellent.
Customer Service Manager
Rointe Kyros KRI0330RAD2 330W Electric Radiator 350mm 3 Elements
Trusted Customer
3 November 2015 20:08
'Good service'
Good service
Thank you for the positive feedback, we appreciate it very much.
Customer Service Manager
Trusted Customer
2 November 2015 13:30
'Excellent. Thank you Liam. Great service.'
Excellent. Thank you Liam. Great service.
Thank you for your positive review.
I will be sure to tell Liam that his great service is appreciated.
Customer Service Manager
Rointe MIC110 Remote Control
If it relieves me of the problem of programming this heater by hand, which is a nightmare, it will be good!