Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
23 February 2015 10:26
'My service feedback with Heater Shop'
Personal and prompt
Rointe KI0550RAD 550W Digital Electric Radiator 520mm 5 Elements
Order based on satisfaction with 1430w version of products ordered last year.
Rointe KI1430RAD 1430W Digital Electric Radiator 1180mm 13 Elements
Repeat order based on satisfaction with 1430w version of products ordered last year.
Trusted Customer
23 February 2015 10:02
'My service feedback with Heater Shop'
The heaters arrived on the specified date
Rointe KI0770RAD 770W Digital Electric Radiator 680mm 7 Elements
They were very good, in every department
Trusted Customer
23 February 2015 09:26
'My service feedback with Heater Shop'
Excellent service from ordering to delivery - VERY much appreciated!
Rointe KI0770RAD 770W Digital Electric Radiator 680mm 7 Elements
Lovely warm office now - does exactly what it says it will.
Trusted Customer
23 February 2015 08:37
'Quick order turn around,'
Quick order turn around,
Hi Thanks for your comments, the Elnur unit has a superior guarantee and support to any other heater units we provide, they also have a more accurate thermostat control equating to significant money savings on running costs.I hope you will appreciate the value of these features over time. Many Thanks
Paul Frost
Trusted Customer
22 February 2015 19:37
'Service good'
service good
HI Thanks for your comments We have no record of you reporting the manual missing at the time of delivery, I will of course send you a replacement manual via email. Many Thanks
Paul Frost
Trusted Customer
22 February 2015 14:20
'My service feedback with Heater Shop'
As promised.
Trusted Customer
22 February 2015 13:10
'My service feedback with Heater Shop'
very efficient heaters
Rointe KI0550RAD 550W Digital Electric Radiator 520mm 5 Elements
efficient and easy to install and use
Trusted Customer
22 February 2015 07:55
'Arrived next day , great service & knowlegable staff , that is what sold this…'
arrived next day , great service & knowlegable staff , that is what sold this product to me .
Elnur RF14E 2000W Digital Inertia Electric Radiator 1215mm 14 Elements
Heaters look absolutely brill & the tenants love them , this is in a maisonette with only one of these downstairs ( hall ) & one upstairs , what we're finding is the downstairs one cuts in & out on its thermostat & does all the work with heat wafting throughout , meaning the upstairs one rarely comes on but the flats toasty warm everywhere , this in an all electric situation ( economy 7 ) & winter usage seems to be resulting in £3 / £4 day , with light / cooking / water heating . This will , ( even though really happy at this ) be reduced a bit ( maybe a £1 off ) as at the moment have 30 x 50w halogen bulbs & these are being changed too led's today . Electricity usage spring / summertime once heaters are off expected to be £1 a day .
Trusted Customer
22 February 2015 05:12
'Very helpful, they lost remote on delivery and sent a new one very quickly'
Very helpful, they lost remote on delivery and sent a new one very quickly
Hi Many Thanks for your comments, The Rointe remote is intended to assist in the programming process when programming multiple heaters, the point being you programme the remote once and then transmit the program to all intended units, therefore range generally should not be an issue. I certainly hope this helps.
Paul Frost
Trusted Customer
21 February 2015 18:55
'My service feedback with Heater Shop'
Service brilliant !!
Rointe KI0990RAD 990W Digital Electric Radiator 840mm 9 Elements
Rointe MIC110 Remote Control