Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 91% | |
4 | 8% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
21 February 2015 16:58
'My service feedback with Heater Shop'
Excellent response when one of the units developed an oil leak
Rointe KI1600RAD 1600W Digital Electric Radiator 1320mm 15 Elements
Rointe MIC110 Remote Control
Trusted Customer
21 February 2015 13:52
'My service feedback with Heater Shop'
Wonderful service, quick delivery, fast response, easy to deal with
Rointe KI0770RAD 770W Digital Electric Radiator 680mm 7 Elements
Heats room faster than a panel heater. Better heat delivery. No more costly to run than a panel heater. Heat is comparable to a gas radiator and just as programmable.
Rointe TI050SEB 500W White Electric Towel Rail Radiator 1300mm
Looks good, works efficiently, handy boost mode and a straight forward install
Rointe TI075SEB 750W White Electric Towel Rail Radiator 1700mm
Looks good. Works efficiently. The boost mode is handy
Trusted Customer
21 February 2015 13:39
'My service feedback with Heater Shop'
good quick service good price
Rointe KI1210RAD 1210W Digital Electric Radiator 1000mm 11 Elements
satisfying product overall pleased
Trusted Customer
21 February 2015 13:37
'I wanted radiator for bathroom, I'm not sure whether I explained this over telephone to Customer…'
I wanted radiator for bathroom, I'm not sure whether I explained this over telephone to Customer Services. Had it installed, only to discover it was not suitable, I Had taken out by same electrician, at cost and inconvenience, then purchased another manufacturer's towel rail. Gave radiator to another person, for dining room. Perhaps this information about radiators should be on web site, and made clear to callers! ..both Heater Shop and your!
Many thanks for your comments, We always endeavor to advise the correct product for your application, did you order a specific unit or did you request a consult ?
Many Thanks
Paul Frost
Trusted Customer
21 February 2015 11:36
'My service feedback with Heater Shop'
As it should be!
Rointe MIC110 Remote Control
Trusted Customer
21 February 2015 11:19
'My service feedback with Heater Shop'
Fast postage and good price.
Rointe MIC110 Remote Control
Trusted Customer
21 February 2015 11:19
'My service feedback with Heater Shop'
Very good service
Elnur RF12E 1500W Digital Inertia Electric Radiator 1055mm 12 Elements
Installation diagram could have been made clearer
Trusted Customer
21 February 2015 10:13
'My service feedback with Heater Shop'
Very good and fast service
Rointe KI1210RAD 1210W Digital Electric Radiator 1000mm 11 Elements
Great radiator
Trusted Customer
21 February 2015 09:27
'My service feedback with Heater Shop'
Excellent value, fast delivery, clear description on website of the product.
Rointe KI0330RAD 330W Digital Electric Radiator 360mm 3 Elements
Great design, economical and effective
Rointe KI0550RAD 550W Digital Electric Radiator 520mm 5 Elements
Great design, economical and effective
Rointe KI0770RAD 770W Digital Electric Radiator 680mm 7 Elements
Great design, economical and effective
Rointe KI1210RAD 1210W Digital Electric Radiator 1000mm 11 Elements
Great design, economical and effective
Trusted Customer
21 February 2015 09:23
'My service feedback with Heater Shop'
Quick and polite