Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
15 October 2024 10:01
first class
Thank you for your positive feedback. We appreciate your business with us.
Trusted Customer
15 October 2024 09:09
'Nice rad'
Dispatched and delivered on time. No reason to complain.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Haverland RCTT12C - Smart Electric Radiator, 1800W
Great rad with easy control via the app. Also monitors usage. No need for special wifi boxes.
It's great to hear you're happy with the new Haverland RCTT12C electric radiator - Thank you for sharing your feedback.
Trusted Customer
14 October 2024 19:39
'Good Service'
Easy to order, able to use PayPal, delivered on time
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Trusted Customer
14 October 2024 11:12
'Missing parts'
So far so good, could possibly have checked that Elnur had sent out all the parts before sending me the item .
I have contacted Heater Shop about the missing parts, too early to know yet whether the service is good .
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Trusted Customer
14 October 2024 07:17
'Efficient quick delivery'
Good
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Trusted Customer
14 October 2024 05:45
Very quick deliverd in just two days
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
philip miller, bridgwater
13 October 2024 18:05
easy web site got my order out to me quickly great
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
13 October 2024 10:57
'Brilliant allround service'
Good fast answering service in customer services department
Delivery man very polite and helpfull
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dimplex Quantum QM150RF - Wi-Fi Ready Storage Heater, 1500W
Looks good control easy too understand
Heat output very good
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
13 October 2024 07:51
Great service
Thank you for your review. We will share this with the team to let them know how we are doing.
Dimplex Q-Rad QRAD150RF - Electric Radiator, 1500W
Great service, delivered next day. Great heater. Thank you.
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Alison Barker, Port Talbot
13 October 2024 06:26
'Quick and easy.'
Site was easy to navigate and the delivery was fast and efficient. Would highly recommend.
Thanks so much for sharing your experience with us. We hope to see you again soon.