Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
15 September 2024 10:22
'Excellent quick service.'
Product arrived very quickly and well packed. Yet to fit it.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
14 September 2024 21:09
'Trusted supplier'
excellent team
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
14 September 2024 15:33
'Difficult Instructions'
Next day free delivery - excellent!
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
13 September 2024 16:05
'Excellent service'
Excellent service. I'm ordering from them again, just waiting for the stock to arrive.
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
John London
13 September 2024 12:30
'Transaction without hassle!'
Faultless! The goods were delivered exactly when the courier said. No hassle.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Dimplex DXFF20TSN Portable Fan Heater 2kW
A simple and straightforward electrical device. It does "exactly what it says on the tin"
Thank you for the 5 star review on the Dimplex 2kw fan heater.
Trusted Customer
13 September 2024 11:41
'Recommended online seller.'
First class A++ service from placing of order to dispatch and advising of order progress.
Only one issue, advised by text that the carrier has my parcel on the van out for delivery, no show twice, received at third attempt. No text or contact giving a reason for non-delivery, but will use again regardless.
We are so grateful for your 5-star review. Thanks for sharing your feedback with us and the heating community.
Roy Flavell, Wombourne
13 September 2024 09:36
'Heater store'
Delivered on time as promised, excellent service
Fantastic to hear, thank you very much for the really great review.
Dimplex FX20VE Downflow Heater
Heater ordered and delivered next working day so all good
Thanks so much for sharing your experience with us. We hope to see you again soon.
Simon Matthews, Tonyrefail porth
13 September 2024 08:21
'Fab and excellent grout'
Fab service fab delivery, I wouldn’t use anything else, on porcelain outdoor slabs
Keep up the good work HEATER SHOP??
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
UltraTile Storm Grey Propave Grout External Tiling Grout
Absolutely fab stuff for grouting outdoor porcelain slab patio fully recommended wouldn’t use anything else.
Fab delivery service from the the heating shop and a excellent price
We're grateful for you taking the time to leave a great review on the UltraTile propave grout. Thank you for sharing your thoughts.
PAUL STRIKE, Ravestone
13 September 2024 07:40
'Helpful friendly advice'
Rang for advice and got an answer immediately. I have always found their technical sales to be very knowledgeable and obliging.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Aube TH131 Floor Sensing Manual Thermostat
Ordered in the afternoon and arrived by 9am the next day! Brilliant service and a great product.
We appreciate you taking the time to leave a 5 star review on your new thermostat.
Garry Bullivant
12 September 2024 19:14
'Excellent'
Excellent service with great delivery
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Rointe DIW1210RAD - D Series - Electric Radiator, White, 1210W, 11 Elements
Was a bit concerned about the price to begin with but after receiving and fitting was highly impressed with the quality. Fitting is very easy with a template supplied and good quality fixings. Programming the app was easy and delivery was excellent, ordered lunch time and received all 4 heaters before 1 o’clock the next day. Highly recommended both the haters and the company
We really appreciate you taking the time to leave a 5 star review on the Rointe Kyros. It's great to hear you're happy with your new electric radiator.