Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
PAUL STRIKE, Ravestone
13 September 2024 07:40
'Helpful friendly advice'
Rang for advice and got an answer immediately. I have always found their technical sales to be very knowledgeable and obliging.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Aube TH131 Floor Sensing Manual Thermostat
Ordered in the afternoon and arrived by 9am the next day! Brilliant service and a great product.
We appreciate you taking the time to leave a 5 star review on your new thermostat.
Garry Bullivant
12 September 2024 19:14
'Excellent'
Excellent service with great delivery
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Rointe DIW1210RAD - D Series - Electric Radiator, White, 1210W, 11 Elements
Was a bit concerned about the price to begin with but after receiving and fitting was highly impressed with the quality. Fitting is very easy with a template supplied and good quality fixings. Programming the app was easy and delivery was excellent, ordered lunch time and received all 4 heaters before 1 o’clock the next day. Highly recommended both the haters and the company
We really appreciate you taking the time to leave a 5 star review on the Rointe Kyros. It's great to hear you're happy with your new electric radiator.
Dean Cooper
12 September 2024 18:58
'Great electric radiator does what you need it to do'
Great service quick and simple.easy transaction and quick delivery
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Trusted Customer
11 September 2024 22:07
'Professional and helpful company to do business with'
The service from Heater Shop was very professional and quick. Would definitely use this company again.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Brian Stone, Crawley
11 September 2024 12:28
'Direct Hot Water Cylinder'
Execellent
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Little Walkers, Ambleside
11 September 2024 10:32
'Incredible service'
I want to say what incredible service from The Heater Shop. Ordered at 2.45pm yesterday. An email at 3.10pm to say they'd been despatched, and arrived this morning at 10.20. That's impressive in anybody's book!! Thoroughly recommend The Heater Shop
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Paul Dale, Gressenhall
11 September 2024 10:25
Excellent, Superb communication and service. Will recommend to others.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Trusted Customer
10 September 2024 13:58
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Thank you for your positive feedback. We appreciate your business with us.
Gledhill Replacyl Stainless Steel Vented Cylinder 1200mm x 450mm - Indirect Connection, 162 Litres
Trusted Customer
9 September 2024 20:15
'Storage heater'
The service with heater shop was great and was very pleased with the result after receiving the heater and free delivery was a bonus if the heater works as good as it looks I will definitely purchase more heaters .
Thanks so much for sharing your experience with us. We hope to see you again soon.
Trusted Customer
5 September 2024 16:14
'Amazing Service'
Brilliant service. Ordered heater yesterday & arrived earlier today. Amazing! Totally recommend using Heater shop. Thank you
The team here at Heater Shop is thrilled to receive such a great rating, thank you.