Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
keith jefferies, Melksham
20 August 2024 06:35
'My new Heater'
Exellent ! The customer service was really good , I needed to speak to them with a couple of issues and found them to be very helpful and pleasant
Trusted Customer
19 August 2024 17:59
'Looks great on the wall'
On this radiator it was good, everything went to plan
Fantastic to hear, thank you very much for the really great review.
Rointe Kyros Short KRI1100RADC3 1100W Conservatory Electric Radiator 1010mm 11 Elements
Trusted Customer
18 August 2024 20:10
First class
Fantastic to hear, thank you very much for the really great review.
Solar iBoost+ Solar Immersion Controller
Replacement for faulty unit.
Thank you for choosing Heater Shop for your replacement iBoost controller.
Trusted Customer
16 August 2024 09:00
Very quick service and good delivery
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Dimplex XLE150 1500W Slimline Storage Heater
Great service and quick delivery good service from heater shop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Trusted Customer
15 August 2024 14:58
'5-star service as always'
They always go above and beyond - great service.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Trusted Customer
14 August 2024 08:15
SSuper Service
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Trusted Customer
14 August 2024 07:41
Very helpful, we are not in the usual delivery area but a courier was found.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
14 August 2024 06:51
'It’s a great piece of kit'
Fine
Thanks for your kind words about our products and services. We’re very grateful for customers like you.
Solar iBoost+ Buddy Display
Trusted Customer
9 August 2024 08:20
Great prices and website. Fast delivery.
Fantastic to hear, thank you very much for the really great review.
Stiebel Eltron DCE-X 10/12 Premium - 238159 (Single Phase) Instantaneous Water Heater 4i Technology
Love the instant hot water as we’ve plumbed this close to the tap in the en-suite and also to the shower which has better flow than our old electric shower. Easy to plumb too
We're glad to hear your new water heater is working well and sufficient for your requirements. Thank you for taking the time to leave us a review.
Paul Brown, Wellington, TA21 9NY
8 August 2024 18:36
'Concerned our Stiebel Eltron SHS 3000 HHR is not charging'
This was good and the pre purchase explanations were good.
We really appreciate you leaving a 4 star review on our services and delivery.