Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
7 August 2024 11:28
Very good
Thank you for taking the time to leave us a 4 star review.
Dimplex Q-Rad QRAD150RF - Electric Radiator, 1500W
As it is summer and hot, I have not put them on yet. They look good on the walls and I am looking forward to using them come winter.
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Dimplex Q-Rad QRAD075RF - Electric Radiator, 750W
As it is summer and a little hot, I have not used them yet, but looking forward to try them come winter
Trusted Customer
6 August 2024 18:54
'Great service from pre-sales enquiry to delivery'
Pre-sales service was very good - polite, helpful and provided manufacture's contact details for detailed technical enquiry. Ordering was very easy. Received order confirmation straight away by email, followed by dispatch notification confirming delivery next working day. Excellent telephone communication regarding delivery, both from Heater Shop and the carrier. Items arrived and were as ordered. I would buy again from Heater Shop without hesitation.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Trevor Williams
5 August 2024 09:17
oK
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Bob Brothwell, Suffolk
5 August 2024 06:18
'Stiebel Elton panel heater'
Easy on line purchase, arrived on time.
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
5 August 2024 06:15
'Floor insulation'
Very quick delivery.
Product an delivery price better than other companies.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
10mm XPS Premium Insulation Board 1200mm x 600mm
Quick delivery.
Product laid easily and seems of good quality.
Good price compared to other suppliers.
Delivery price very competitive.
It is great to hear you're happy with the insulation boards. We really appreciate your business. Please let us know what we can do for you in the future.
Trusted Customer
4 August 2024 08:52
It was okay but I got the wrong item
Thank you for taking the time to leave us a review.
We've tried to contact you regarding the order - Please contact us to discuss this further as we would like to get this resolved for you.
Rointe Universal Mounting Brackets / Pack (White)
I ordered the brackets there was supposed to be 4 in the pack but there was only 3
Trusted Customer
3 August 2024 08:51
'Speedy delivery'
Excellent fast postage
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
28 July 2024 05:43
'Very easy to order'
Spoke to the man at the place very helpful and easy to order and heaters arrived 2 days later
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Trusted Customer
27 July 2024 19:42
Excellent service, delivered in the informed time frame by a very pleasant delivery driver.
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Trusted Customer
27 July 2024 18:25
Very happy with their service!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Prem-I-Air EH0312 Hepa Air Purifier with Ioniser and Remote Control
I have been using these type of fan for the last five years and simply I installed one fan in every room in my house as I cannot sleep without it winter or summer... it's helping me with my breathing.
We're glad to hear you're happy with the order for your new Prem-I-Air air purifier. Thank you for taking the time to share your thoughts.