Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
26 July 2024 18:40
The Heater Shop is first class. It’s DX Courier’s that lets them down. We placed the Wed 24 July with Items delivered today Fri 26 July mid afternoon, fine but it would be helpful if we had been advised a ‘Delivery Slot Window’ before hand just like other Couriers ! Disappointing indeed !!
Thank you for taking the time to leave us a review on your recent order.
We're sorry to hear you were not given an ETA for your delivery slot. This should have happened so we will follow this up with our delivery couriers.
Your feedback helps us to improve our service for everyone.
Mark, Cannock
26 July 2024 07:24
'Good service, good product'
First time using the heater shop, fast and efficient ordering via website, good communication via a phone call for delivery date, was delivered on time.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Trusted Customer
24 July 2024 08:33
'Heater'
very good service
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Trusted Customer
20 July 2024 12:59
'First class'
Easy to order, helpful staff, fast delivery and a follow up call to check we were happy. First class.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Trusted Customer
16 July 2024 20:53
Very good service. More info on delivery time
Thank you so much for the positive rating. Your feedback helps us to improve service for everyone.
Jim Darke, Oxford
16 July 2024 14:28
'Excellent'
Great service and couldn’t fault them,l was updated with my purchase details and was texted by the driver of the courier who delivered my orders.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Dimplex PLX150E - Panel Heater - 1500W
We moved into a bungalow last year and there was no gas to supply but the previous owners installed Dimplex storage heaters,5 in total.We couldn’t get on with them so installed Dimplex electric heaters,these are amazing and instant heat when ever needed.All have timers on so options for many different modes also found them quite economical.
We're happy that you're happy with your new Dimplex panel heaters. They look great!
Trusted Customer
12 July 2024 13:22
'Excellent'
Excellent.. the whole process of ordering and delivery was perfect
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
10 July 2024 16:14
Very efficient
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
10 July 2024 10:49
'Great Company'
They guys have given such brilliant service on everything we have ordered.
If there is there is a problem with the order they phone to find a solution to the problem
They really do give 100%
Thank you
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Thank you for choosing Heater Shop.
Trusted Customer
9 July 2024 18:28
'Very good product'
Very good product
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.