Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
3 October 2023 19:05
Excellent service
Fantastic to hear, thank you very much for the really great review.
carmela maria dwelly, Rugby
3 October 2023 09:44
prompt acknowledgement of purchase, prompt delivery (free), and a good quality product.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Creda CAR050 Aluminium Electric Radiator - 500W
a well made good looking product. working well and doing the job it was bought for, keeping a small cold bedroom warm.
Alan Thompson
3 October 2023 08:56
'Genuine website and easy to use.'
Easy to order online, good price and the delivery service was excellent. I would highly recommend them and will definitely be a future customer.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Charles Legg, Liverpool
1 October 2023 09:37
'Brilliant service'
What I wanted was easy to find on their website, the item was in stock and delivered by the next day.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Electrorad Aeroflow Castors (Optional)
Having castors for the radiator means that I can experiment with the best position for the radiator. They are easy to fit and robust.
Trusted Customer
30 September 2023 11:15
provided excellent service would highly recommend
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Dimplex DXFF30TSN Portable Fan Heater 3kW
works well and provides good heat output
Steve Palmer
30 September 2023 10:29
Ordered Thursday afternoon
Arrived Friday by Lunchtime
You can’t get better service than that
Was informed by email every step of the way
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Roger B, Newton Abbot
30 September 2023 09:20
'First stop next time'
Easy to order, reasonable prices, fast and well timed delivery
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Stiebel Eltron IW 229339 120 Quartz Heater
Heat generated on each of the 3 settings very good, pull cord button could do with a larger knot as first time I pulled it it came off
Stephen Gardner
27 September 2023 09:20
'Great service, instant delivery as always!'
Easy to order, great choice of types and sizes.
Paid instantly with PayPal and delivered the next day!
What more could you want?
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Harmoni Lugo Touch HS0440T - Electric Radiator, 440W
Looks great, not installed yet.
Harmoni Lugo Touch HS0660T - Electric Radiator, 660W
Looks great, not installed yet.
Harmoni Lugo Touch HS0880T - Electric Radiator, 880W
As before, looks great, not installed yet.
Harmoni Lugo Touch HS1320T - Electric Radiator, 1320W
Not installed yet but look great!
andrerw russell
27 September 2023 08:31
I bought a pair of Haverland radiators in August but didn't get around to using them till the end of September where I found that they where damaged I contacted the supplier and told them about the problems and once I had sent picture of invoice and the damaged replaced them free of charge and they where delivered the next day I have checked these out for damage and they are fine just need to check out the heating side
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Therese Leignel
27 September 2023 07:20
'Impressive'
I am impressed. The heaters were delivered very promptly. Thank you.
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.