Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Timothy Bottrill, Barrow-in-Furness
27 September 2023 07:08
'Excellent'
Very fast and informative from point of purchase to delivery
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Trusted Customer
26 September 2023 09:23
Excellent ?
Thank you so much for taking the time to leave us a 5-star review.
Dimplex BPH100M 1000W White Metal Bathroom Panel Heater
Excellent service no complaints
Adrian Wilson
26 September 2023 08:47
'Excellent service'
Excellent service. Aircon developed a fault after a year, collection and testing arranged, replacement sent without drama. Many thanks.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Trusted Customer
26 September 2023 07:22
Very fast delivery. Good radiators
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Could do with a bigger screen for set up and to see what it is doing but otherwise good radiators
Geoffrey Webster
26 September 2023 07:21
'Overall good service'
All good service and delivery
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
23 September 2023 11:11
'Decent service'
Very good service and next day delivery. I have used Heater shop for years with very good prices.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Trusted Customer
21 September 2023 18:08
Very efficient service, arrived within 36 hours.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Julian Rea
21 September 2023 12:50
It all worked like. Clockwork. Thanks
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
Ian MITCHELSON
21 September 2023 11:40
'Good product choice, excellent customer service.'
Advice on what I wanted, had the stock I wanted and delivered bang on time. Can not get out of the survey
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Iain Urquhart
21 September 2023 07:37
'Ordered and delivered in less than 24hrs! Fitted and working great!'
Very quick service and reasonably priced! Only small thing I would mention was the delivery company just left the item at my front door in full view as I was not at home but not heater shops fault. Excellent service.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you for the feedback on our couriers. We will ensure this is passed on to the relevant person.
Rointe DIW1430RAD - D Series - Electric Radiator, White, 1430W, 13 Elements
Sleek and easy to control. The app is great! Does the job nicely.