Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
16 August 2016 09:08
'Goods in stock, fast delivery (even to the Highlands), very well packaged. Would definitely recommend…'
Goods in stock, fast delivery (even to the Highlands), very well packaged. Would definitely recommend anyone who wants wall heaters to checkout the Heater Shop.
Thank you very much for your review. We try our very best to offer everyone a great service and that definitely includes the Highlands!
Tracey Morgan
Customer Service Manager
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Elnur RF6E 750W Digital Inertia Electric Radiator 575mm 6 Elements
Trusted Customer
15 August 2016 20:51
'Excellent service.'
Excellent service.
Thank you for your fantastic review, it is very much appreciated.
Customer Service Manager
Dimplex PLX1500TI 1500W Panel Heater & 24 Hour Timer 690mm
Dimplex PLX1000TI - Panel Heater, 1000W
Trusted Customer
8 August 2016 09:34
'Very efficient service'
Very efficient service
Thank you for your excellent rated review, we appreciate it very much.
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Very efficient. All the rads look really smart and attracting a lot of interest from friends.
Same applies to all the rads and panel heater.
Trusted Customer
6 August 2016 11:35
'Very quick delivery, item well packaged and a great price'
Very quick delivery, item well packaged and a great price
That you for taking the time to review the Rointe Delta Ultimate digital towel rail as excellent - they are a fantastic contemporary radiator and and their performance is superb.
Tracey Morgan
Customer Service Manager
Rointe DTI030SEW - D Series - Electric Towel Rail, White, 300W
Superb hi-tech towel radiator, looks great in a contemporary flat and does the job perfectly.
Trusted Customer
1 August 2016 12:39
'Delivery service first class.'
Delivery service first class.
Thank you very much for your great comments.
Tracey Morgan
Customer Service Manager
Trusted Customer
27 July 2016 09:02
'Heater was exceptionally well packed. Company even contacted me to confirm that I received the heater…'
Heater was exceptionally well packed.
Company even contacted me to confirm that I received the heater OK.
Thank you for your great comments specifically on our packaging and our customer service. The packaging has been carefully considered to avoid any damage whilst in-transit, and is great that this is appreciated.
Our dedicated customer service team ensure that all of our customers are happy and satisfied with our products and service.
The Dimplex PLX is a fantastic panel heater, and I am sure that it will be perfect for when the weather gets colder.
Tracey Morgan
Customer Service Manager
Trusted Customer
26 July 2016 19:09
'Easy ordering service and very fast delivery, less than 24 hours. Even when I had…'
Easy ordering service and very fast delivery, less than 24 hours. Even when I had made an error on my order they sorted it extremely quickly.
Thank you very much for taking the time to review us, we appreciate it very much.
Our sales team and customer services team work very closely to ensure that our heaters are sent out with minimal fuss- on time- every time.
Customer Service Manager
Rointe Kyros KRI0330RAD2 330W Electric Radiator 350mm 3 Elements
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Rointe Kyros KTI030SEC2 300W Chrome Electric Towel Rail 900mm
Trusted Customer
26 July 2016 09:47
'Excellent, quick service'
Excellent, quick service
Thank you for taking the time to review us, and your new Rointe Kyros electric radiator as excellent.
Tracey Morgan
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
very economical, looks good.
Trusted Customer
26 July 2016 00:07
'Very impressedby response, delivery and quality of service'
Very impressedby response, delivery and quality of service
Thank you very much for your positive feedback and excellent review.
Tracey Morgan
Customer Service Manager
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Great product
Trusted Customer
18 July 2016 07:55
'Very quick and would use again.'
Very quick and would use again.
Thank you for taking the time to review us as excellent. The Rointe Delta Ultimate is a fantastic electrical radiator, with its inside WiFi - it really is a superb choice.
Tracey Morgan
Customer Service Manager
Rointe DIB0550RAD - D Series - Electric Radiator, Graphite, 550W, 5 Elements
Quality product