Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
10 June 2016 17:30
'Excellent service from initial enquiry about Rointe electric radiators, to ordering and delivery. Would use…'
Excellent service from initial enquiry about Rointe electric radiators, to ordering and delivery. Would use again and would definitely recommend Heater Shop
Thank you very much for your great review and recommendation, we appreciate you taking the time to leave your fantastic feedback. If you have any queries at all regarding programming please do not hesitate to contact us on 01473 276686.
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Very pleased with this radiator. Nice design, good heat output. Can't really say how economical they are as I've only just installed them, but they've got to be better than the old night storage heaters that they are replacing. Only criticism would be the instruction manual doesn't go into that much detail about programming, especially with the remote, but if you've got a bit of common sense, you can soon work it out
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Very pleased with this radiator. Nice design, good heat output. Can't really say how economical they are as I've only just installed them, but they've got to be better than the old night storage heaters that they are replacing. Only criticism would be the instruction manual doesn't go into that much detail about programming, especially with the remote, but if you've got a bit of common sense, you can soon work it out
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Very pleased with this radiator. Nice design, good heat output. Can't really say how economical they are as I've only just installed them, but they've got to be better than the old night storage heaters that they are replacing. Only criticism would be the instruction manual doesn't go into that much detail about programming, especially with the remote, but if you've got a bit of common sense, you can soon work it out
Rointe AIR Remote Control - ACMI120
Useful remote control, easy to wirelessly send programming information to radiators, very pleased with it.
Trusted Customer
10 June 2016 09:26
'Very efficient service.'
Very efficient service.
Thank you very much for your review.
If you need any help programming your new Elnur RXE Digital Electric Radiator, please do not hesitate to contact the office on 01473 276686.
Tracey Morgan
Customer Service Manager
Elnur RX6E - Thermal Electric Radiator, 750W
Not the easiest to programme Unable to view saved programs
Trusted Customer
8 June 2016 15:00
'Excellent customer service with speedy delivery - highly recommended A*'
Excellent customer service with speedy delivery - highly recommended A*
Thank you very much for your excellent review, it is really appreciated.
Tracey Morgan
Customer Service Manager
Dimplex PLX500TI 500W Panel Heater & 24 Hour Timer 450mm
Trusted Customer
7 June 2016 14:56
'Excellent service and delivery.'
Excellent service and delivery.
Thank you for taking the time to review us as excellent, it is very much appreciated.
Tracey Morgan
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Trusted Customer
5 June 2016 11:58
'Good service'
Good service
Thank you for your excellent rating, it is appreciated greatly.
Customer Service Manager
Haverland RC4TT - Electric Radiator, 500W
All fitted and working Everything was good and I loved the price
Haverland RC8TT - Electric Radiator, 1000W
Excellent
Haverland RC12TTS Inerzia - Electric Radiator, 1800W
Excellent
Trusted Customer
5 June 2016 07:06
'Excellent customer service and help from assistant. Product arrived as stated.'
Excellent customer service and help from assistant. Product arrived as stated.
That's fantastic, thank you for taking the time to review us.
Tracey Morgan
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
Trusted Customer
3 June 2016 20:26
'Fast efficient helpful'
Fast efficient helpful
Thank you very much for taking the time to review the Haverland RCTT electric radiator.
Customer Service Manager
Haverland RC12TT - Electric Radiator, 1500W
Pleased with it though winter will be the test.
Haverland RC4TT - Electric Radiator, 500W
As above. Neat size as second I'm the room.
Trusted Customer
31 May 2016 22:40
'What brilliant sevice'
What brilliant sevice
Thank you for your great comments and for reviewing the Elnur PH-T panel heater as excellent.
Tracey Morgan
Customer Service Manager
Trusted Customer
31 May 2016 08:47
'Easy to order and arrived on time and very well packaged'
Easy to order and arrived on time and very well packaged
Thank you for reviewing us as excellent.
The Dimplex PLX panel heater is a fantastic choice of heater and will be great for the winter.
Tracey Morgan
Customer Service Manager
Dimplex PLX1250TI - Panel Heater, 1250W
Trusted Customer
30 May 2016 07:46
'Quick delivery'
Quick delivery
That's great.
Our FREE next day delivery is very popular and efficient.
Tracey Morgan
Customer Service Manager
Demista 230V Heated Mirror Demister Pad 1040mm x 524mm
Excellent product. Simple to fit