Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
12 March 2016 20:58
'Even though the first heaters arrived punctually. These were wrong the service in sorting this…'
Even though the first heaters arrived punctually. These were wrong the service in sorting this out was exemplary
Thank you very much for your positive comments, its really great to hear that our customers have been given a great service.
If you need any further assistance with the programming of your Rointe Delta Ultimate Electric Radiator, please do not hesitate to contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Rointe DIW1210RAD - D Series - Electric Radiator, White, 1210W, 11 Elements
The only problem I am having is understanding how to programme them. The Internet was brilliant
Rointe DIW0550RAD - D Series - Electric Radiator, White, 550W, 5 Elements
Trusted Customer
12 March 2016 09:36
'Excellent contact to arrange delivery. Item delivered when arranged.'
Excellent contact to arrange delivery.
Item delivered when arranged.
I'm glad that we were able to help.
If you need any future help please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Trusted Customer
12 March 2016 07:06
'Quick efficient service & delivery, follow up call'
Quick efficient service & delivery, follow up call
Thank you for taking the time to review us, we appreciate all of your great comments.
Hannah Boother
Customer Service Manager
Dimplex PLX1000 1000W Panel Heater 620mm
Works well, easy to mount
Trusted Customer
11 March 2016 15:22
'Fast delivery pleased with purchase. Would use again.'
Fast delivery pleased with purchase. Would use again.
Thank you for your fantastic feedback.
If you need any further assistance, we are more than happy to help.
Hannah Boother
Customer Service Manager
Dimplex PLX1000 1000W Panel Heater 620mm
Good heaters does the job. I have them in conservatory.
Trusted Customer
11 March 2016 08:28
'Dean was a very helpful sales person and the after sales follow up was good'
Dean was a very helpful sales person and the after sales follow up was good
Thank you for reviewing us.
I will pass on your great comments to Dean, thank you.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Very good product
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Very good product
Rointe Kyros KRI1100RADC2 1100W Conservatory Electric Radiator 1010mm 11 Elements
Very good product
Rointe AIR Remote Control - ACMI120
Very good product
Trusted Customer
8 March 2016 12:01
'The guys at heater shop were very informative and helped me find the right solution…'
The guys at heater shop were very informative and helped me find the right solution for my heating needs.
Thank you Edward for your fantastic comments regarding our service.
It is very much appreciated.
Hannah Boother
Customer Service Manager
Rointe DIB1210RAD - D Series - Electric Radiator, Graphite, 1210W, 11 Elements
The product is fantastic and has exceeded my expectations
Trusted Customer
8 March 2016 09:49
'Great service very accommodating'
great service very accommodating
Thank you for your review.
We do try and be as flexible as possible to meet our customers requirements.
Hannah Boother
Customer Service Manager
Trusted Customer
8 March 2016 07:44
'Very convenient'
Very convenient
Thank you for your feedback.
Hannah Boother
Customer Service Manager
Trusted Customer
7 March 2016 11:46
'Ten out of ten.'
Ten out of ten.
That's really great, thank you for your review.
Hannah Boother
Customer Service Manager
Demista 230V Heated Mirror Demister Pad 1040mm x 524mm
Trusted Customer
7 March 2016 10:24
'Delivery was unbelieveable'
Delivery was unbelieveable
Thank you very much for your comments.
Our next day delivery is really very popular, and I am glad that you were so pleased with it.
Hannah Boother
Customer Service Manager
Dimplex PLX1000TI - Panel Heater, 1000W