Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
5 March 2016 19:53
'Good price and speedy delivery. A nice touch for the company to ring after delivery…'
Good price and speedy delivery. A nice touch for the company to ring after delivery to check that all was well with the product
Thank you very much for your great review.
Our Customer Service team are very efficient and always ensure that the satisfaction of our customers is a priority.
Hannah Boother
Customer Service Manager
Elnur PH-125T - Panel Heater, 1250W
Does what it says
Trusted Customer
5 March 2016 11:01
'We were contacted prior to delivery to check delivery dates. They were delivered as promised.'
We were contacted prior to delivery to check delivery dates. They were delivered as promised.
That's fantastic, thank you for your review.
Hannah Boother
Customer Service Manager
Haverland RC4TT - Electric Radiator, 500W
These heaters are excellent quality and design.
Haverland RC6TT - Electric Radiator, 750W
These heaters are excellent quality and design.
Trusted Customer
5 March 2016 07:32
'Great service, Communication was good, arrived when promised.'
Great service, Communication was good, arrived when promised.
Thank you very much for your comments.
If you require any further assistance with setting up your Rointe Kyros electric radiator, please give us a call on 01473 276686.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1430RAD2 1430W Electric Radiator 1180mm 13 Elements
Easy to install, instructions good, Control panel fiddly but the additional remote is very over priced. Looks modern and clean on the wall.
Trusted Customer
4 March 2016 17:03
'Very pleased with their advice, efficiency and delivery of product which was ordered around lunchtime…'
Very pleased with their advice, efficiency and delivery of product which was ordered around lunchtime and delivered by 10am the following morning. Very well packaged.
Thank you for your great review.
Our free next day delivery is very popular and I am glad that you were able to benefit from this.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1100RADC2 1100W Conservatory Electric Radiator 1010mm 11 Elements
Looks good, has a wide range of programming options, efficient and meets our needs for the space it's required for.
Trusted Customer
4 March 2016 07:23
'First class service and product. Would definitely recommend and use again for future purchases.'
First class service and product. Would definitely recommend and use again for future purchases.
Many thanks for your great comments, we are very grateful for your recommendations and look forward to hearing from you again in the future.
Hannah Boother
Customer Service Manager
Elnur RF4E 500W Digital Inertia Electric Radiator 415mm 4 Elements
Very pleased with this unit.
Trusted Customer
2 March 2016 05:43
'Very helpful and great communications'
Very helpful and great communications
Thank you very much for your fantastic comments, it is greatly appreciated.
Hannah Boother
Customer Service Manager
Rointe DTI060SEC - D Series - Electric Towel Rail, Chrome, 450W
Stylish looking and great tech.
Trusted Customer
1 March 2016 10:38
'Great Service, delivery and follow up, with competitive pricing. Would recommend to others.'
Great Service, delivery and follow up, with competitive pricing. Would recommend to others.
Thank you very much for your excellent review and recommending us.
Hannah Boother
Customer Service Manager
Haverland RC4TT - Electric Radiator, 500W
Haverland RC10TT - Electric Radiator, 1250W
Trusted Customer
1 March 2016 07:31
'Excellent service+ very good product'
excellent service+ very good product
Thank you very much for your great feedback.
Hannah Boother
Customer Service Manager
Elnur PH-200T 2000W 780mm 24 Hour Timer Panel Heater
Trusted Customer
1 March 2016 07:13
'Very happy with the service I received from the staff when I ordered, delivery was…'
Very happy with the service I received from the staff when I ordered, delivery was very quick and easy. Would recommend.
Thank you for the recommendation and your great feedback.
Hannah Boother
Customer Service Manager
Haverland RC6TT - Electric Radiator, 750W
Nice neat heater, works well.
Trusted Customer
29 February 2016 21:38
'Next day tracked delivery to within a one hour slot. Brilliant service. Well packaged, Did…'
Next day tracked delivery to within a one hour slot. Brilliant service. Well packaged, Did a lot of research on different panel heaters and am very happy with the cost and performance so far. Don't know about running costs yet.
Thank you for reviewing our service and product as excellent, we very much appreciate it.
Hannah Boother
Customer Service Manager
Dimplex PLX750 - Electric Panel Heater, 750W
PLX750 panel heater. This is in my hall and does an excellent job of keeping it and two bedrooms nicely aired. There are two settings on both these heaters, along with simple controls. Would recommend the heater shop and will use again should the need arise. Thank you.
Dimplex PLX1250 1250W Panel Heater 690mm
This was a replacement for a broken panel heater, which was installed by the builders. It is the main heating source in the lounge/kitchen of my all electric apartment. Approx 3x7m. (PLX 1250 panel heater) Although described as slimline, could be a problem if you have limited space. Warms up very quickly, simple controls.