Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
23 March 2016 10:17
'Website helpful and user friendly. Excellent choice of products at very competitive prices. Customer service…'
Website helpful and user friendly. Excellent choice of products at very competitive prices. Customer service extremely helpful and polite
Thank you very much for your kind review and for rating us excellent for both service and products, we appreciate it very much.
Hannah Boother
Customer Service Manager
Dimplex PLX750TI - Panel Heater with Timer, 750W
Very satisfied with product
Trusted Customer
21 March 2016 09:48
'Excellent customer service and competitive pricing'
Excellent customer service and competitive pricing
Thank you very much for your review.
Our Customer Service team are very efficient and always ensure that the satisfaction of our customers is a priority.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Rointe AIR Remote Control - ACMI120
Trusted Customer
19 March 2016 09:14
'Good efficient dispatch and delivery.'
Good efficient dispatch and delivery.
Thank you for taking the time to leave great feedback.
Hannah Boother
Customer Service Manager
Haverland RC12TT - Electric Radiator, 1500W
It seems to use quite a lot of electricity but this is probably to be expected.
Haverland RC10TT - Electric Radiator, 1250W
It seems to use quite a lot of electricity but this is probably to be expected.
Haverland RC8TT - Electric Radiator, 1000W
It seems to use quite a lot of electricity but this is probably to be expected.
Trusted Customer
18 March 2016 14:56
'Really good customer service and helpful'
Really good customer service and helpful
Thank you for your fantastic review, it is very much appreciated.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0330RAD2 330W Electric Radiator 350mm 3 Elements
Think they are the best on the market
Trusted Customer
15 March 2016 17:12
'Brilliant service, heater arrived the next day as promised at no extra cost.'
Brilliant service, heater arrived the next day as promised at no extra cost.
Thank you very much for for your feedback.
If you need any further assistance, please give us a call on 01473 276686 and we will be happy to help.
Hannah Boother
Customer Service Manager
Haverland RC12TT - Electric Radiator, 1500W
This radiator can hold the programmed room temperature to within half a degree. A really good buy but the information booklet is somewhat remiss when describing the steps for programming. The first four steps are fine but the programming button needs to be held for 2 seconds before you can move on.
Trusted Customer
14 March 2016 21:12
'Prompt efficient service - contacted before delivery to be given a time.'
prompt efficient service - contacted before delivery to be given a time.
Thank you for taking the time to review us, we appreciate it very much.
Hannah Boother
Customer Service Manager
Trusted Customer
14 March 2016 09:16
'Very helpful staff'
Very helpful staff
Thank you very much for your feedback rating us excellent for both service and product, we appreciate this very much.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Easy to install, works well
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Easy to install, works well
Trusted Customer
13 March 2016 18:53
'Very good value heaters'
Very good value heaters
Thank you for your great feedback.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Very good value heaters
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Very good value heaters
Rointe Kyros KRI1600RAD2 1600W Electric Radiator 1340mm 15 Elements
Very good value heaters
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Very good value heaters
Rointe Kyros KTI030SEB2 300W White Electric Towel Rail 900mm
Very good value heaters
Trusted Customer
13 March 2016 07:35
'Faultless service.'
Faultless service.
Thank you very much for your kind words and great review.
Hannah Boother
Customer Service Manager
Trusted Customer
13 March 2016 07:33
'Delivered exactly on time by courier. Easy to order and kept informed by e-mail etc..Excellent…'
Delivered exactly on time by courier. Easy to order and kept informed by e-mail etc..Excellent service.
Thank you very much for your feedback, we appreciate your great comments.
Hannah Boother
Customer Service Manager
Rointe Kyros KTI050SEB2 500W White Electric Towel Rail 1300mm
Really pleased with product. All fitted and working well.