Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
12 February 2016 09:22
'Good communication re supply delays'
Good communication re supply delays
Thank you for reviewing us, we appreciate it very much.
Hannah Boother
Customer Service Manager
Dimplex PLX1500TI 1500W Panel Heater & 24 Hour Timer 690mm
Easy fit and to use
Trusted Customer
12 February 2016 07:25
'Easy to order from website, good communication, delivered as specified. Couldn't ask for more.'
Easy to order from website, good communication, delivered as specified. Couldn't ask for more.
Fantastic!
Thank you for reviewing us and we are really pleased that you are able to use your summer house in the winter with your new Dimplex PLX panel heater.
If you need any future assistance please do not hesitate to call us on 01473 276686 and we will be happy to help.
Hannah Boother
Customer Service Manager
Dimplex PLX1000TI - Panel Heater, 1000W
Smart looking compact heater ideal for occasional heating in summer house for which it was ordered. Not had it long but seems economical, certainly makes summer house cosy!
Trusted Customer
11 February 2016 11:14
'I just ordered a number of heaters from them.. This was a professional and informed service.…'
I just ordered a number of heaters from them.. This was a professional and informed service. Delivery was quick and safely package.. The price was the best I found. So I'll be more than happy to use them on my next project.
Thank you very much for your great review.
We are really glad that you are happy with both service and the product and look forward to helping you on your next project.
Hannah Boother
Customer Service Manager
Haverland RC4TT - Electric Radiator, 500W
A quality efficient product
Trusted Customer
10 February 2016 15:18
'Great and fast service.'
Great and fast service.
Thank you very much for your positive comments.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Rointe AIR Remote Control - ACMI120
Rointe Kyros KTI030SEB2 300W White Electric Towel Rail 900mm
Trusted Customer
9 February 2016 19:58
'Excellent information given on product before purchasing. Excellent next day delivery and info on delivery time…'
Excellent information given on product before purchasing. Excellent next day
delivery and info on delivery time faultless, even down to heater being brought
to our door. Would recommend them to anyone!
Thank you for your great review and recommendation.
If you need any further assistance please give us a call on 01473 276686.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Had previously had Rointe 550W heater but not quite adequate for our room-space so have now got Kyros 770W - what a difference this had made to our room. Will have to monitor extra electricity used over a period of time but when we had the 550W heater installed we saved 500 kw on our annual electricity bill.
Trusted Customer
9 February 2016 17:58
'Excellent and prompt service'
Excellent and prompt service
Thank you for leaving such positive comments.
The Haverland conservatory electric radiators are very popular radiators with good reason, they are fantastic!
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
I required two heaters for my Conservatory (18 Sq M) and was worried they would not keep it warm. Wow, the difference is amazing they have turned my Conservatory in to a usable room even when the temperature is below zero celsius.
Trusted Customer
9 February 2016 08:22
'Great friendly service'
Great friendly service
Thank you for taking the time to review us, we appreciate your positive comments very much.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Great product and service
Trusted Customer
8 February 2016 18:27
'Very helpful'
Very helpful
Thank you very much for your review.
If you need any further assistance please do not hesitate to call us on 01473 276686.
Hannah Boother
Customer Service Manager
Haverland RC12TT - Electric Radiator, 1500W
Very good
Haverland RC10TT - Electric Radiator, 1250W
Haverland TE700E - Electric Towel Rail Radiator, 700W
Trusted Customer
8 February 2016 15:12
'Excellent phone contact and delivery service.'
Excellent phone contact and delivery service.
Thank you for taking the time to review us so positively.
If you need any assistance please give us a call on 01473 276686.
Hannah Boother
Customer Service Manager
Haverland RC6E - Electric Radiator, 750W
Heater works well and good precise controls. Bit concerned when first unpacked, heater control was not embedded on to heater completely right but after use of the heater it seems to have bedded it self in.
Trusted Customer
8 February 2016 08:40
'V good'
V good
Thank you for your positive review.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0330RAD2 330W Electric Radiator 350mm 3 Elements
Nice
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Rointe AIR Remote Control - ACMI120
Nice