Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
2 February 2016 07:31
'Fast delivery and good contact'
Fast delivery and good contact
That's really great, thank you for your positive review.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Modern look and great heat results.
Trusted Customer
2 February 2016 07:16
'Quick and easy, cheap and very fast free delivery'
Quick and easy, cheap and very fast free delivery
Thank you for your comments, we appreciate you taking the time to write your review.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Really efficient and far more environmentally friendly than gas provided that you use a responsible supplier
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Really efficient and far more environmentally friendly than gas provided that you use a responsible supplier
Trusted Customer
1 February 2016 11:29
'Very fast delivery'
Very fast delivery
Thank you for reviewing us.
The Haverland RCTT really is a great radiator. If you need any future assistance, please contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Haverland RC6TT - Electric Radiator, 750W
Very pleased with the product - thank you
Trusted Customer
1 February 2016 10:49
'Fantastic service and very very fast postage, would definitely use again'
Fantastic service and very very fast postage, would definitely use again
Thank you for your great feedback and we look forward to assisting you in the future.
Hannah Boother
Customer Service Manager
Haverland RC10TT - Electric Radiator, 1250W
Trusted Customer
1 February 2016 08:52
'Very helpful on the phone and a speedy response by emails'
Very helpful on the phone and a speedy response by emails
Thank you for taking the time to leave your comments and feel free to contact us if we can assist at any time in the future.
Hannah Boother
Customer Service Manager
Elnur PH-125T - Panel Heater, 1250W
You get what you pay for, good looking panel heater and provides enough heat, this comes with a timer so good for ecomical reasons.
Trusted Customer
1 February 2016 07:49
'Very good service - no sooner ordered than delivered.'
Very good service - no sooner ordered than delivered.
Thank you for taking the time to leave feedback. If you require any assistance in setting up your new Kyros electric radiator, please do not hesitate in contacting us on 0173 276686 as we are happy to help.
Hannah Boother
Customer Service Manager
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Pleased with the design & performance but setting up the digital bit has proved beyond me I am afraid - I have had to resort to a sep. timer switch.
Trusted Customer
31 January 2016 22:43
'Great service, very helpful too'
Great service, very helpful too
Thank you for your feedback. Please let us know if we can be of any further help.
Hannah Boother
Customer Service Manager
Haverland RC10A - Electric Radiator, 1250W
stylish, efficient and very easy to use
Haverland RC8A - Electric Radiator, 1000W
Stylish, modern and efficient
Trusted Customer
31 January 2016 16:56
'Delivered quickly'
delivered quickly
Thank you for your feedback.
If you need any advice on setting up your new Haverland Designer Electric Radiator to run efficiently, please do not hesitate to contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Haverland RC4TT - Electric Radiator, 500W
hope it doesn't cost too much to run but it does the job
Trusted Customer
31 January 2016 14:45
'Item ordered was despatched quickly and I was kept informed of delivery time'
Item ordered was despatched quickly and I was kept informed of delivery time
Thank you very much for taking the time to leave feedback, your comments are very helpful.
If you need any further assistance or advice, please contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
Heater only just fitted but seems to be exactly what I required and quality of product is excellent.
Trusted Customer
31 January 2016 11:31
'Extremely helpful staff when ordering on the phone and the service was fantastic. Arrived when…'
Extremely helpful staff when ordering on the phone and the service was fantastic. Arrived when they said it would, most impressed.
Thank you very much for your kind review. We are more than happy to help all of our customers with any queries to ensure that you get the best product available. If you need any future advice or assistance, please let me know.
Hannah Boother
Customer Service Manager
Haverland RC10TT - Electric Radiator, 1250W
So easy to fit with the template supplied. Easy to programme and very efficient.