Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
25 September 2015 20:35
'Brilliant service when I phoned up, startlingly fast delivery, no problems yet'
Brilliant service when I phoned up, startlingly fast delivery, no problems yet
Thank you very much for your great feedback.
Customer Service Manager
Trusted Customer
25 September 2015 08:23
'Great fast delivery'
Great fast delivery
Thank you for taking the time to review the Elnur RFE Digital Inertia Radiator as excellent, we appreciate your feedback.
Customer Service Manager
Elnur RF6E 750W Digital Inertia Electric Radiator 575mm 6 Elements
Super
Trusted Customer
25 September 2015 07:07
'Hard to programme . Top notch heater'
Hard to programme . Top notch heater
Thank you for your comments. If you need any technical assistance, please do not hesitate to call us on 01473 276686.
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Trusted Customer
24 September 2015 08:20
'Excellent in every way'
Excellent in every way
That's really kind of you, thank you for reviewing us.
Customer Service Manager
Trusted Customer
23 September 2015 11:32
'The service was excellent - very prompt delivery'
The service was excellent - very prompt delivery
Thanks for your response, ref the broken bricks I understand that Tracey in our Service Department emailed you ref these bricks she has also tried to telephone you on numerous occasions but unfortunately the tel no you have entered doesn't work, would you email me your no, on paul.frost@heatershop.co.uk. Many Thanks Again.
Customer Service Manager
Paul Frost
Trusted Customer
20 September 2015 11:28
'Great communication. Will deal with again.'
Great communication. Will deal with again.
Thank you for reviewing us as excellent, and we very much look forward to dealing with you again in the future.
Customer Service Manager
Rointe Kyros KRI0990RAD2 990W Electric Radiator 840mm 9 Elements
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Trusted Customer
18 September 2015 12:54
'Great service'
Great service
Thank you for your great feedback.
Customer Service Manager
Rointe MIC110 Remote Control
Fantastic product
Trusted Customer
18 September 2015 10:18
'Delivered on time and in good condition even though we were not at home and…'
Delivered on time and in good condition even though we were not at home and a neighbour singed for us , well done the delivery men
Thank you for taking the time to review us. We will certainly pass on your fantastic comments to our carriers.
Customer Service Manager
Rointe Kyros KRI1430RAD2 1430W Electric Radiator 1180mm 13 Elements
So far all looking good but have not as yet installed
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Not installed yet
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Not installed yet
Trusted Customer
18 September 2015 07:08
'Not fitted yet but felt service good'
Not fitted yet but felt service good
Thank you for your positive comments.
Customer Service Manager
Elnur RF10E 1250W Digital Inertia Electric Radiator 895mm 10 Elements
Not fitted yet but delivery and customer service good
Trusted Customer
17 September 2015 16:48
'Very polite staff, first class service !!!'
Very polite staff, first class service !!!
Thank you very much for reviewing us as excellent.
Customer Service Manager