Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
5 September 2015 11:42
'Great speedy service, well put together web sute'
Great speedy service, well put together web sute
Thank you for rating us as excellent.
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Trusted Customer
2 September 2015 07:24
'Service was good for a complicated delivery to France, some problems with courier but well…'
Service was good for a complicated delivery to France, some problems with courier but well resolved by Heater Shop staff
Thank you for your review and your kind comments. If you need any further assistance, please do not hesitate to contact us.
Customer Service Manager
Rointe Kyros KTI075SEB2 750W White Electric Towel Rail 1700mm
The operating instruction book is not clear on manual programming, but otherwise everything is fine
Trusted Customer
29 August 2015 07:38
'Fantastic service'
Fantastic service
The Rointe Kyros Electric Radiator is a great Electric radiator, thank you for taking the time to leave your review.
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Great heaters, easy to instal,l simple to set up.
Trusted Customer
28 August 2015 17:04
'The service I received was first class'
The service I received was first class
That's great, thank you for your feedback.
Customer Service Manager
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Although I have not used the heater much yet,first impressions are good,my nephew has one and speaks very highly of the product.
Trusted Customer
28 August 2015 08:32
'Really easy to order from, and fast email response. Delivery was prompt too!'
Really easy to order from, and fast email response. Delivery was prompt too!
We completely agree!
Thank you very much for taking the time to review us, it is very much appreciated - especially with comments as fantastic as yours.
Customer Service Manager
Rointe Kyros KRI1600RAD2 1600W Electric Radiator 1340mm 15 Elements
Fantastic heat from a low costing heater. An absolute must if you done have mains gas!!
Trusted Customer
25 August 2015 17:44
'Arrived very quickly and very well packaged. Driver very pleasant'
Arrived very quickly and very well packaged. Driver very pleasant
That's great to hear, thank you for your great review.
Customer Service Manager
Trusted Customer
24 August 2015 11:01
'Great delivery times and price'
Great delivery times and price
Thank you for your positive comments.
Customer Service Manager
Trusted Customer
24 August 2015 10:25
'Next day delivery, wonderful and a follow up phoned all from the staff to make…'
Next day delivery, wonderful and a follow up phoned all from the staff to make sure the goods had arrived safely. This is service, keep it up!
Thank you for your fantastic feedback.
Customer Service Manager
Elnur RF8E 1000W Digital Inertia Electric Radiator 735mm 8 Elements
Not yet installed but I have the same units already so it should be A. OK
Trusted Customer
11 August 2015 16:12
'Absolutely fantastic service. Ordered around 12pm on a Tuesday and arrived before 10 am the…'
Absolutely fantastic service. Ordered around 12pm on a Tuesday and arrived before 10 am the next day. There was even a follow up call to ensure that the delivery was carried up to the first floor flat for my Father in Law.
Thank you for your great feedback, we really appreciate you taking the time to do this.
If you need any advice or assistance with in the future, please call us on 01473 276686.
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
Should be excellent as I bought the previous version for my Mum last year.
Rointe Kyros KRI0770RAD2 770W Electric Radiator 680mm 7 Elements
Should be excellent as I bought the previous version for my Mum last year.
Trusted Customer
9 August 2015 13:41
'Good service website poor offering discontinued product'
good service website poor offering discontinued product
Thank you for your review.
Customer Service Manager
Rointe Kyros KRI1210RAD2 1210W Electric Radiator 1010mm 11 Elements
good