Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Jun Xie, Guildford
8 February 2023 23:23
'High classic service .'
Very good service ,will keep shopping.
Thank you so much for taking the time to leave us a 5-star review.
Gledhill Stainless ES Unvented 150 Litre Cylinder - Direct Connection
easy to install and never have issues.
Derek Newman
8 February 2023 13:44
Pleasent manner during phone calls and helpful would buy again from you
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Dimplex XLE050 500W Slimline Storage Heater
Looks good exchang ok good service
Trusted Customer
8 February 2023 08:10
'Excellent customer experience!'
Excellent service, easy to order and quick delivery
Thank you so much for taking the time to leave us a 5-star review.
Trusted Customer
8 February 2023 08:03
'Great service. Resolved a problem extremely quickly.'
Had a slight issue with one of the heaters, which was resolved extremely quickly, with no fuss at all. Great service. Will use again (Probably today, as I forgot to order one of the heaters!...).
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Harmoni Lugo+ HS0660 - Wi-Fi Electric Radiator, 660W
Look good. Easy to fit. Heating the house well.
Trusted Customer
7 February 2023 16:11
Good value and quality
Thank you so much for taking the time to leave us a 5-star review.
Reina Crova Corner Brushed Valve
Very good quality and value
John Brierley, Oldham
6 February 2023 08:23
Excellent service from Heater Shop. From order to delivery within 24 hours. A good and reliable product at a good price. Second time I’ve used Heater Shop and they haven’t let me down
Fantastic to hear, thank you very much for the really great review.
Dimplex PLX050E - Panel Heater - 500W
Good looking product. Simple to fit and easy to use. Ideal for heating small rooms. I have one in the entrance porch, to take the chill off in the winter months
Franz Ehrengruber
5 February 2023 20:53
'Excellent!'
Excellent customer service and fast on time delivery - Thank you!
Thank you for your positive feedback. We appreciate your business with us
Heatmiser neoStat Programmable Thermostat - Black v2
Excact item as per manufacturers description!
Ray Hodgson
4 February 2023 08:05
'Excellent'
As always spoke to very cheerful lady who deserves 10 stars. So good to speak to a person. Delivery next day. Excellent
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Rointe DIW0770RAD - D Series - Electric Radiator, White, 770W, 7 Elements
A pleasure to deal with and look forward to next purchase
Trusted Customer
4 February 2023 07:58
'As above'
One of the cheapest stockists I could find and they delivered on time on my children day
Thanks
Thank you so much for taking the time to leave us a 5-star review.
Kenneth Morris
2 February 2023 08:48
'Excellent Service!'
Excellent service. I ordered a new radiator and it came the very next day! Securely packaged on a pallet. Would recommend Heater Shop.
Fantastic to hear, thank you very much for the really great review.
Creda TSRE050 500W Storage Heater
Only just had it installed but all OK so far. Well packaged, comprehensive instructions. Looks a good product, far more advanced than my old storage heater.